Flow Cadillac of Wilmington

Excellent Service and Company Representative I had emailed Todd Rogers on Christmas day with questions about a Solstice his group had listed. He responded the next morning by 9 am and answered a I had emailed Todd Rogers on Christmas day with questions about a Solstice his group had listed. He responded the next morning by 9 am and answered all of my questions. Additionally, he provided me great history information on the vehicle, something I didn't request. He and his group were flexible in negotiating a final sales price, and were able to put me in the Solstice at a price point I felt was very fair. When I arrived at the facility, Todd greeted me and answered all my questions. He didn't guess at any of the information, and found me precise answers to all my questions. There were a few minor issue with the vehicle that I noticed and pointed out. The dealership addressed all of my concerns and replaced/repaired items that I had questioned. Further, they dropped the sales price slightly due to the hassle. Additionally, without my request, they filled my fuel tank for me. I was very impressed with their flexibility, timeliness, response, and fairness, and feel that I was able to purchase a vehicle that I'll enjoy for years. Thanks Todd and Rippy. I look forward to working with you again for my next vehicle purchase. Scott More

Prompt, professional, knowledeable, accurate Chris Richie is a credit to Rippy and Cadillac/GM. He and the Service staff are all of the abve(title) and my problem was diagnosed quickly and fixed. Chris Richie is a credit to Rippy and Cadillac/GM. He and the Service staff are all of the abve(title) and my problem was diagnosed quickly and fixed. Keep up the good work. More

Purchase of 2020 XT6 This is our third cadillac purchased from Rippy over the past 15 years. We have had outstanding sales and service experience during this time as exemp This is our third cadillac purchased from Rippy over the past 15 years. We have had outstanding sales and service experience during this time as exemplified by Ben Howell ansd Chris Richie. Rippy was our first and only stop in replacing our 2009 xxx. More

Rippey Cadillac has a top notch service department. Chris explained what was going on with our SUV and how the GM strike would effect the time frame. The Best! Chris explained what was going on with our SUV and how the GM strike would effect the time frame. The Best! More

My experience with Rippy Cadillac was fantastic. Doug Griffen and Justin Bass helped with all of my questions and concerns about the new vehicle that I was purchasing from them. I would highly recommend Griffen and Justin Bass helped with all of my questions and concerns about the new vehicle that I was purchasing from them. I would highly recommend Rippy Cadillac and these two great employees all day. Thank you so much!!! More

My Experience I appreciate Kyle working with me over the computer which allowed me to do my research and resulted in my visiting and leasing my 2020 XT6. I appreciate Kyle working with me over the computer which allowed me to do my research and resulted in my visiting and leasing my 2020 XT6. More

Really Good Dealership! Todd and Justin were very helpful when we bought our new 2019 XTS. They explained everything clearly and patiently. Todd even helped me set up my da Todd and Justin were very helpful when we bought our new 2019 XTS. They explained everything clearly and patiently. Todd even helped me set up my dash display. More

Great car buying experience. Todd was not only personable, he was very knowledgeable about the car. He spent ample time with us making us feel like he wasn't only trying to sell ' Todd was not only personable, he was very knowledgeable about the car. He spent ample time with us making us feel like he wasn't only trying to sell 'A car', he was committed to assisting us in finding 'the' car for us. I would and will recommend him and Rippy to everyone. More

New customer Ben. Thank you so much for such a pleasant experience from initially meeting you outside to purchasing a vehicle. You were professional,knowledgeable, Ben. Thank you so much for such a pleasant experience from initially meeting you outside to purchasing a vehicle. You were professional,knowledgeable, and courteous. More

Sales. Second time dealing with Doug Griffin. Great experience again. Helpful, knowledgeable, and honest. Moved from an XT5 to an XT6. Thanks again for al Second time dealing with Doug Griffin. Great experience again. Helpful, knowledgeable, and honest. Moved from an XT5 to an XT6. Thanks again for all the help Doug. More