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Flow Cadillac of Wilmington

Wilmington, NC

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324 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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324 Reviews of Flow Cadillac of Wilmington

November 27, 2019

Really Good Dealership! Todd and Justin were very helpful when we bought our new 2019 XTS. They explained everything clearly and patiently. Todd even helped me set up my da More

by NC Tarheel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Doug Griffen, Todd Rogers
Nov 29, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Rippy Cadillac Team.

October 20, 2019

Great car buying experience. Todd was not only personable, he was very knowledgeable about the car. He spent ample time with us making us feel like he wasn't only trying to sell ' More

by Pam L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Todd Rogers
Oct 21, 2019 -

Flow Cadillac of Wilmington responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Rippy Cadillac was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Rippy Cadillac Team.

October 17, 2019

New customer Ben. Thank you so much for such a pleasant experience from initially meeting you outside to purchasing a vehicle. You were professional,knowledgeable, More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Kyle Malkin
Oct 18, 2019 -

Flow Cadillac of Wilmington responded

Tony, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again! The Rippy Cadillac Team.

October 16, 2019

Sales. Second time dealing with Doug Griffin. Great experience again. Helpful, knowledgeable, and honest. Moved from an XT5 to an XT6. Thanks again for al More

by John M. Griffith
Recommend Dealer
Yes
Employees Worked With
Doug Griffen
Oct 16, 2019 -

Flow Cadillac of Wilmington responded

John thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are a family owned and operated dealership and value the relationships we've formed with our customers over the past 70+ years. A repeat client is the best accolade we can receive and we greatly appreciate your repeated business. We look forward to working with you on your third purchase. Thanks again and have a great day!

October 14, 2019

We had a great experience. Doug was a lot of help buying our new car and explained everything in detail about all the new features. He also helped us set our seats and the app More

by doristedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Griffen
Oct 15, 2019 -

Flow Cadillac of Wilmington responded

Doris thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. On top of being Cadillac certified our sales team is extremely knowledgeable on most makes and models with decades of experience. We can answer any questions about your vehicle and are happy to assist with setting up all the amazing features Cadillac offers. We greatly appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!

October 11, 2019

Thanks to the Rippy Service team, a difficult apparent vehicle defect was identified and resolved. Jason Hampton and Chris Richie along with the team of mechanics and technicians were responsible for a jo More

by Eagle
Recommend Dealer
Yes
Employees Worked With
Jason Hampton, Chris Richie
Oct 11, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our service team has decades of experience working on all makes and models so matter what the issue there's no problem they can't handle. We appreciate your business and look forward to working with you on your next service. Thanks again and have a great day!

October 07, 2019

Simple The sales staff at Rippy was very nice, helpful, and relaxed with any questions we had. The staff also didn't tie up the day with bells and whistles, More

by Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Steve Schum
Oct 08, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our mission is to help you buy a vehicle, not sell you one. This is why we offer a no pressure environment at the dealership and provide easy, straight-forward pricing with no hidden fees or add-ons. We greatly appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!

September 26, 2019

Always a Positive Experience Rippy Cadillac and it’s team of professionals are perhaps make up the best overall dealership I’ve ever had the opportunity to experience. This is my More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Allen Rippy Jr., Kyle Malkin
Sep 27, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are a family owned and operated dealership and aim to our customers like they are part of that family. We believe in being honest and upfront and will do everything we can to help with the vehicle buying process. We greatly appreciate your repeated business and look forward to working with you again on your next purchase. Thank you and have a great day!

August 26, 2019

Best car buying experience ever! Just drove off the lot with the car of our dreams. Many thanks to Ben and the super team at Rippy for making the process quick and easy. Fantastic cus More

by Cota Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass
Aug 27, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our sales team has decades of experience guiding our customers through the process in an efficient manner to ensure that you get behind the wheel of your new car as soon as possible. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

August 25, 2019

Great experience. Great car. I recently leased a XT5 Cadillac from Rippy Cadillac located in Wilmington, N.C. This was the best buying experience I had ever in over 50 years of pu More

by Frank Palaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Aug 26, 2019 -

Flow Cadillac of Wilmington responded

Frank thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and we believe our customers are part of that family so we are always happy to go the extra mile for our customers. We hope when you purchase a vehicle here you become a customer for life and we look forward to assisting in all of your future automotive needs. Thanks again and enjoy your new XT5!

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