Back

Flow Cadillac of Wilmington

Wilmington, NC

not yet
rated
320 Reviews

4951 New Centre Drive

Wilmington, NC

28403

Directions
Sort by

320 Reviews of Flow Cadillac of Wilmington

October 14, 2019

We had a great experience. Doug was a lot of help buying our new car and explained everything in detail about all the new features. He also helped us set our seats and the app More

by doristedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Griffen
Oct 15, 2019 -

Flow Cadillac of Wilmington responded

Doris thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. On top of being Cadillac certified our sales team is extremely knowledgeable on most makes and models with decades of experience. We can answer any questions about your vehicle and are happy to assist with setting up all the amazing features Cadillac offers. We greatly appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!

October 11, 2019

Thanks to the Rippy Service team, a difficult apparent vehicle defect was identified and resolved. Jason Hampton and Chris Richie along with the team of mechanics and technicians were responsible for a jo More

by Eagle
Recommend Dealer
Yes
Employees Worked With
Jason Hampton, Chris Richie
Oct 11, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our service team has decades of experience working on all makes and models so matter what the issue there's no problem they can't handle. We appreciate your business and look forward to working with you on your next service. Thanks again and have a great day!

October 07, 2019

Simple The sales staff at Rippy was very nice, helpful, and relaxed with any questions we had. The staff also didn't tie up the day with bells and whistles, More

by Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Steve Schum
Oct 08, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our mission is to help you buy a vehicle, not sell you one. This is why we offer a no pressure environment at the dealership and provide easy, straight-forward pricing with no hidden fees or add-ons. We greatly appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!

September 26, 2019

Always a Positive Experience Rippy Cadillac and it’s team of professionals are perhaps make up the best overall dealership I’ve ever had the opportunity to experience. This is my More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Allen Rippy Jr., Kyle Malkin
Sep 27, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are a family owned and operated dealership and aim to our customers like they are part of that family. We believe in being honest and upfront and will do everything we can to help with the vehicle buying process. We greatly appreciate your repeated business and look forward to working with you again on your next purchase. Thank you and have a great day!

August 26, 2019

Best car buying experience ever! Just drove off the lot with the car of our dreams. Many thanks to Ben and the super team at Rippy for making the process quick and easy. Fantastic cus More

by Cota Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass
Aug 27, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our sales team has decades of experience guiding our customers through the process in an efficient manner to ensure that you get behind the wheel of your new car as soon as possible. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

August 25, 2019

Great experience. Great car. I recently leased a XT5 Cadillac from Rippy Cadillac located in Wilmington, N.C. This was the best buying experience I had ever in over 50 years of pu More

by Frank Palaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Aug 26, 2019 -

Flow Cadillac of Wilmington responded

Frank thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and we believe our customers are part of that family so we are always happy to go the extra mile for our customers. We hope when you purchase a vehicle here you become a customer for life and we look forward to assisting in all of your future automotive needs. Thanks again and enjoy your new XT5!

August 23, 2019

Buying a new XT6 Todd took the time to order just what we wanted. He keep us informed until it arrived. Then he made sure that ever thing was correct and we were happy More

by Wwelcha131
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Todd Rogers
Aug 27, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your visit. Communication is key to a positive experience which why we make sure our staff keeps our customers informed at every step of the vehicle buying process. We know you are excited about your new vehicle and we want to make sure everything is perfect when you drive off the lot. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new XT6!

August 10, 2019

Seamless, easy transition Our buying experience and trade-in was seamless and very easy. Our salesman, Ben Howell, did everything he could to expedite a small service issue. More

by Anne T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Aug 15, 2019 -

Flow Cadillac of Wilmington responded

Anne thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. At the dealership we don't want to sell you a vehicle, we want to help you find the perfect vehicle for you! And it sounds like we helped you find that needle in a haystack! We appreciate your business and look forward to helping you in the future. Thanks again and have a great day!

July 10, 2019

Doug Griffen Outstanding shopping experience from the beginning to the end of the process. Took the time to walk me through the use of all the features of my car. More

by TTF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Rippy Jr., Kyle Malkin, Doug Griffen
Jul 10, 2019 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and pride ourselves on our customer first focus and our attention to detail. We are honest with our customers and take the time to ensure they understand everything and are completely satisfied with their purchase. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new vehicle!

June 10, 2019

Always makes the buying process easy! Thanks, as always for an easy transition. We appreciate the friendship, quality of service, and have no intention of buying a Cadillac from any other More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Rippy Jr., Doug Griffen
Jun 11, 2019 -

Flow Cadillac of Wilmington responded

Margaret thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are Wilmington's oldest family owned and operated dealership and forming relationships with our customers throughout the years is something we take great pride in. We greatly appreciate your business and look forward to continuing to work with you. Thanks again and have a fantastic day!

...
5
...