Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Honda of Statesville
Statesville, NC
102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
102 Reviews of Flow Honda of Statesville
Helpful March 14, 2022
Found a vehicle we wanted and Shaun and Cordell worked and made it happen excellent bunch of people sales manager was great to deal with also will definitely go back and made it happen excellent bunch of people sales manager was great to deal with also will definitely go back More
by jdennyf250
Employees Worked With
Shaun,Cordell and sales manager don’t remember his name
December 17, 2021
It was nothing but amazing and they made my birthday this year. Dwight is a angel 😇 sent from God. He really take time out to LISTEN to what you have going on and do everything in his power to make s year. Dwight is a angel 😇 sent from God. He really take time out to LISTEN to what you have going on and do everything in his power to make sure u r happy no matter what the outcome is. He CARE More
by Zynaviamama0513
Employees Worked With
Dwight Johnson
December 15, 2021
They damaged my car and refuse to take responsibility They damaged my car and refuse to take responsibility for the damages. The worst dealership I have ever dealt with! Took my car for service, which They damaged my car and refuse to take responsibility for the damages. The worst dealership I have ever dealt with! Took my car for service, which was never completed, and picked up my car with gouges and scrapes. Was told by the GM that their policy states they aren’t responsible for damages. It actually states they aren’t responsible for damages out of their control. He informed me that my insurance covers the car while at their dealership, so it was their responsibility to pay for damages. I have been in discussions with them for weeks over this issue, and have yet to receive a resolution. On top of that, I didn’t allow them to complete the repairs because they wanted to replace new parts and tested nothing before telling me things needed replacement. I took the car to another dealership, and the repairs were done in three days. I have owned Hondas for the last 26 years, but I will never do business with Flow Honda again. More
by AJ
Employees Worked With
Billy Hollows(general manager), Sean Allison(service)
July 31, 2021
Everyone was very helpful and made the process hassle free. Sergio was a great salesman helping me with my trade in and the purchase of my new vehicle. free. Sergio was a great salesman helping me with my trade in and the purchase of my new vehicle. More
by JFueVill
Employees Worked With
Sergio, Cordell, and Josh, Zachary Dobbins
April 26, 2021
Sergio was outstanding to work with, professional and very enthusiastic. This is my second vehicle purchase from Flow, they are straight forward no bait and switch here, no leadership in this company on very enthusiastic. This is my second vehicle purchase from Flow, they are straight forward no bait and switch here, no leadership in this company on leave while serving time in a federal prison. More
by Tim
Employees Worked With
Sergio
February 08, 2021
I had a fabulous car buying experience with Dwight. He was so knowledgeable, kind and caring and made my time at Flow Honda Statesville enjoyable! was so knowledgeable, kind and caring and made my time at Flow Honda Statesville enjoyable! More
by Alyson
Employees Worked With
Dwight
February 04, 2021
If you are in the market for a new or pre-owned vehicle look no further than Flow Honda of Statesville,NC. I was kindly met by my soon to be salesman Sergio. He was patient,professional and answered any qu look no further than Flow Honda of Statesville,NC. I was kindly met by my soon to be salesman Sergio. He was patient,professional and answered any questions that I had along with a stress free experience. More
by handerso7
Employees Worked With
Sergio Gutierrez
January 10, 2021
If I could give zero stars I would. I bought my car from If I could give zero stars I would. I bought my car from here had issues day one. The sales rep was awesome, Service department TERRIBLE. They didn't If I could give zero stars I would. I bought my car from here had issues day one. The sales rep was awesome, Service department TERRIBLE. They didn't want to fix the issue then finally after doing my OWN research to show them it was a known issue they got it fixed. The service advisor Sean, doesn't care, he is extremely rude every time I've been there and worse last week. Dropped my vehicle off for service at 8 a.m he was so bland, didn't care I was having vehicle issues. I sent a text at 12:30 asking where it was in service, it hadn't been seen yet. I text and called saying I needed it done by 4 pm which would seem to be adequate time to service a vehicle. It wasn't the case I called 3 times, multiple text still not ready by 4. It was only a bluetooth issue i needed fixed, then he was rude when the vehicle was picked up. Honestly I'll drive anywhere else to service my vehicle from now on and never purchase here again because clearly customer service isn't a thing there. More
by Kristen90
Employees Worked With
Sean
