Flow Lexus of Greensboro

Impeccable customer service. Everything was great. Impeccable customer service. Cold bottles of water. Comfy chairs in waiting area. Very clean and enjoyable place to sit and wait Everything was great. Impeccable customer service. Cold bottles of water. Comfy chairs in waiting area. Very clean and enjoyable place to sit and wait for car to be serviced. More

Excellent On a scale of 1-10, 10 is my score. 5star all round highly recommend and most importantly friendly staff and great service and I also like the we On a scale of 1-10, 10 is my score. 5star all round highly recommend and most importantly friendly staff and great service and I also like the welcoming environment More

Excellent customer service Frank is very knowledgeable about the service needed for my Lexus. He always has a smile and friendly attitude! He is willing to listen to my concerns Frank is very knowledgeable about the service needed for my Lexus. He always has a smile and friendly attitude! He is willing to listen to my concerns or questions regarding my vehicle! Thank you, Frank! More

A great experience and a good product. Mark McKnight did a great job of making us comfortable with the product and price. We would work through him again and refer others. This is our for Mark McKnight did a great job of making us comfortable with the product and price. We would work through him again and refer others. This is our forth new Lexus and is our preference over brands. More

Recall Experience Airbag Recall was fast and efficient. Highly professional and convenient. They took care of my needs and concerns and repair completed when promised. Airbag Recall was fast and efficient. Highly professional and convenient. They took care of my needs and concerns and repair completed when promised. Highly recommend. More

Excellent purchasing experience My wife and I had a target for how much we wanted to spend and were able to find a good deal on an es350 with the help of our sales person, Mark. He My wife and I had a target for how much we wanted to spend and were able to find a good deal on an es350 with the help of our sales person, Mark. He was friendly, knowledgeable and helpful. The dealership had a good inventory of new and used and is top of the line. All parties we dealt with were very nice and professional. I would definitely recommend Flow Lexus to anyone on the market for a nice car! More

Air bags I was surprised to get the recall notice on my 2011 car. I would have thought that the airbag issue would have been taken care of much earlier than 8 I was surprised to get the recall notice on my 2011 car. I would have thought that the airbag issue would have been taken care of much earlier than 8 years past the installation of the faulty airbag. However, when I took the car to the dealer they had the proper airbag to install. It was installed in a very short period of time during which they loaned me a car to use. In terms of service, what more can you ask for? More

Great as usual The service was great. The cost was more than I wanted to pay but it’s ok. I love the car and will buy another Lexus in the future The service was great. The cost was more than I wanted to pay but it’s ok. I love the car and will buy another Lexus in the future More

Flawless transaction Bill Grubbs, our salesman, did a great job of getting us exactly what we wanted and we got a reasonable price, too. Delivery was easy, excellent expla Bill Grubbs, our salesman, did a great job of getting us exactly what we wanted and we got a reasonable price, too. Delivery was easy, excellent explanation of the features. The sales manger, Jim, was great to work with as well. This is our 5th Lexus and we know the level Of service in the service department is outstanding. Thanks for a great experience! More

Ok change and tire rotation. I I had an appointment and I was in and out in a reasonable time. Rick was courteous and efficient as always.My service experience at Flow is always ver I had an appointment and I was in and out in a reasonable time. Rick was courteous and efficient as always.My service experience at Flow is always very professional. More