Flow Lexus of Winston-Salem

Professional Staff was very knowledgeable and helpful. Not pushy. Mike Beck was excellent and the entire staff I was involved with made you feel right at home and Staff was very knowledgeable and helpful. Not pushy. Mike Beck was excellent and the entire staff I was involved with made you feel right at home and almost like family. More

Very Helpful I picked up a nail in my tire in my new GX460 and I called Susi just before they were going to close. Fortunately, I was close by when it happened an I picked up a nail in my tire in my new GX460 and I called Susi just before they were going to close. Fortunately, I was close by when it happened and the Flow team was able to fix the tire and get me on my way pretty quickly. A very positive experience! More

Well Done We are always treated well and given as much time as we need to make decisions and ask questions. Staff are always courteous and cordial. We always ha We are always treated well and given as much time as we need to make decisions and ask questions. Staff are always courteous and cordial. We always have a good experience whenever we are there. More

Pleasure to work with - Direct Answers Great experience! Direct answers and timely responses. Closed the deal in short order without having to haggle back and forth. Worked with me to pr Great experience! Direct answers and timely responses. Closed the deal in short order without having to haggle back and forth. Worked with me to provided a transaction processed that worked for my situation. More

Awesome Had an awesome experience. Everyone there is so nice and they keep you informed about you vehicle as it is getting serviced. I would refer anyone to Had an awesome experience. Everyone there is so nice and they keep you informed about you vehicle as it is getting serviced. I would refer anyone to them. More

Courtesy employees. She made sure we we’re happy, & pleased. Susi was very pleasant & helpful. Made sure we we’re comfortable while we waited on our car for service. We would definitely refer her to our friends Susi was very pleasant & helpful. Made sure we we’re comfortable while we waited on our car for service. We would definitely refer her to our friends & family. More

I will be back! The people were courteous and responsive. Service was done quickly so I only had to wait less than 1 hour. The waiting room and restroom were clean. The people were courteous and responsive. Service was done quickly so I only had to wait less than 1 hour. The waiting room and restroom were clean. More

Great experience Thorough, efficient and quite reasonably priced service Rodney was easy to deal with and I appreciate that he communicated effectively with both tex Thorough, efficient and quite reasonably priced service Rodney was easy to deal with and I appreciate that he communicated effectively with both texting and phone calls to clarify problems and solutions The free use of loaner vehicle exchanged at my workplace made it so easy. Susi was her usual graceful warm finisher More

Service Everything with my service experience was great! I would recommend dealer to anyone. Service department was top rate and took care of all my needs. Everything with my service experience was great! I would recommend dealer to anyone. Service department was top rate and took care of all my needs. Very solid!! More

Positive experience I’ve been driving a Lexus LX since it’s release in the late 1990s. All five of my vehicle purchases were made at Flow Lexus in Winston Salem, North I’ve been driving a Lexus LX since it’s release in the late 1990s. All five of my vehicle purchases were made at Flow Lexus in Winston Salem, North Carolina. I continue to return to Flow because of their reliable service, experience staff and quality of the vehicle. More