Flow Lexus of Winston-Salem

NCI - sevice department NC inspection - everything A-OK. took car in at 7:30 am and service was done quickly. courtesy wash and vacuum also done and very appreciated. NC inspection - everything A-OK. took car in at 7:30 am and service was done quickly. courtesy wash and vacuum also done and very appreciated. More

Susi was great! She always takes care of my car needs. This one was for my dad’s car. Susi made sure the recall issue was done and got his car checked out and explained that he needed new tires that were This one was for my dad’s car. Susi made sure the recall issue was done and got his car checked out and explained that he needed new tires that were 5 years old and dry rotting. She is the best. More

New Car Buying experience I used the USAA car buying service in order to purchase a new 2019 Lexus RX 350. The service and ease in use of the car buying service was simple and I used the USAA car buying service in order to purchase a new 2019 Lexus RX 350. The service and ease in use of the car buying service was simple and fast. What made the car buying service even better was Wally's and Corinna's exceptional service, patience with the process in purchasing the vehicle. I received vehicle selections and pricing minutes after I made my initial selection from Corinna. Wally explained and answered all my questions in detail, and made the car buying experience extremely pleasant. Car buying is not what it use to be and both of them made buying a new vehicle from Flow Lexus a pleasure. I hope to work with both of them in the future, and I will recommend Flow Lexus to service my new Lexus sales. Thanks Wally and Corinna. More

Fantastic Experience I love bringing my car to this dealership. Service reps are always great to work with! They always truthfully let me know what’s going on with my vehi I love bringing my car to this dealership. Service reps are always great to work with! They always truthfully let me know what’s going on with my vehicle and let me know of any recent recalls. Highly recommend. More

EASY AND ENJOYABLE I MADE A SPUR OF THE MOMENT PURCHASE WHEN I TOOK MY OLDER LEXUS IN FOR SERIVCE.. BILL PARDUE DID AN EXCELLENT JOB OF WALKING THROUGH THE FEATURES ON I MADE A SPUR OF THE MOMENT PURCHASE WHEN I TOOK MY OLDER LEXUS IN FOR SERIVCE.. BILL PARDUE DID AN EXCELLENT JOB OF WALKING THROUGH THE FEATURES ON THE NEWER LEXUS WITH ME AND MAKING SURE I WAS COMFORTABLE USING THEM. IT WAS A GOOD EXPERIENCE. More

Best experience This was the best car buying experience we have ever experienced! We were made to feel like we were the only people who mattered in the dealership wh This was the best car buying experience we have ever experienced! We were made to feel like we were the only people who mattered in the dealership while we were there. Mark called to check in on us after we had the car for several days. We will definitely recommend this dealership to any of our friends looking for a vehicle! More

Excellent Great service experience -v always friendly. Wonderful waiting area that is always comfortable. Susi Todd is always professional and helpful - a pl Great service experience -v always friendly. Wonderful waiting area that is always comfortable. Susi Todd is always professional and helpful - a pleasure to deal with. Prompt and efficient More

Superior Service We took our 2017 Lexus RX350 into the Winston Salem dealership for a recall. Russ Miller handled our service call, and scheduled our visit. He gave us We took our 2017 Lexus RX350 into the Winston Salem dealership for a recall. Russ Miller handled our service call, and scheduled our visit. He gave us an estimated time of just under 2 hours and was right on the money. More

Red Lexus Russ is my service guy and he got me in and out in less than two hours. All went well and they washed it too. Russ is my service guy and he got me in and out in less than two hours. All went well and they washed it too. More

Passenger Air bag recall repair Loved Chris, my service rep, who assisted me and was very professional and great to work with. The repair was completed within the stated amount of Loved Chris, my service rep, who assisted me and was very professional and great to work with. The repair was completed within the stated amount of time with extra's added, such as recommendations to keep my car in best condition, car wash, fill-up and fluids checked as part of the great service. I most definitely recommend this company. More