Flow Nissan Of Fayetteville

Very poor customer service! ! No acknowledgement to me of what was wrong with my car!! I had to pay for a diagnostic test even though I had extended warranty!!! I will never go t ! No acknowledgement to me of what was wrong with my car!! I had to pay for a diagnostic test even though I had extended warranty!!! I will never go to Flow Nissan again for a car!!! More

The person checking me in was very unknowledgeable of what was going on as far as warranty is concerned. My name is Alexander Moore and I know my hub was replaced there before. Now they say, they don't d what was going on as far as warranty is concerned. My name is Alexander Moore and I know my hub was replaced there before. Now they say, they don't do that for warranty. Please check my history, I will not take my Nissan titan there anymore. If someone ask me about this company, I will tell them to take their vehicle somewhere else. I'm not a Happy customer. Because this company did not treated me fairly. Thank you for your time. More

Cherise was awesome. She was and still remains to be very helpful with my recent purchase. She has a great personality and excellent people skills. Dealing with her i d She was and still remains to be very helpful with my recent purchase. She has a great personality and excellent people skills. Dealing with her i didn't get the feel of a sales person trying to make a sale. Knowledgeable woman.! Cherise thank you for all that you have done. More

Cost me over 800. 00 in taxes!!! Purchased a Nissan Titan, I paid for my tags/title/taxes on my previous truck in December, so dealership said we can just transfer tag 00 in taxes!!! Purchased a Nissan Titan, I paid for my tags/title/taxes on my previous truck in December, so dealership said we can just transfer tags, and then would pay taxes on the new truck in December, which I have always done (husband trades vehicles almost every 2 years) They called me to pick up new plate and did not understand why as we were transferring. When I got there along with a new weighted plate I was given a bill for over $800 in property tax from the DMV. After paying the taxes at DMV and then going to tax office to show proof of payment and ask for a credit on December taxes, I was informed by the Tax Office that we COULD just have transferred the tags and been good until December!! (too late now) Its a shame as I initially wanted to give them a 5 star rating but now it has cost me over $800.00 plus time and gas (waiting at DMV and then going to Tax Office) to figure out what was going on, I only purchased a vehicle over $70,000+ with all the "extra" services. (maybe there was a extra tag/title/license service I missed). :-( Not too mention the way my husband was treated when he questioned the dealership about it, was told "everyone pays taxes" well yes but NOT immediately if you recently paid and just transferring tags. More

Chris Smith was awesome and everyone there in the service department. After my service I was in a bind, Chris made a way out of no way and for that I am forever thankful to this guy that went that extra mile department. After my service I was in a bind, Chris made a way out of no way and for that I am forever thankful to this guy that went that extra mile. Customer service is beyond measure and the energy in this department is always positive and team building. Again Nissan service department thank you so much for everything and then some. Yall be blessed 💪🇦🇸💯 More

I took my car in on 4/4 to have a broken window repaired (storm was coming and the window wouldn’t roll up). They left my car in a unsecured parking lot WITH THE WINDOWS DOWNIN THE RAIN! When I called to as (storm was coming and the window wouldn’t roll up). They left my car in a unsecured parking lot WITH THE WINDOWS DOWNIN THE RAIN! When I called to ask for an update they gave me a run around after they told me it would be done by end of day 4/5. I didn’t receive my car until 4/7 and it smells like skunk-butt thank you Flow Nissan for putting service at the top of its game. 10/10 DO NOT RECOMMEND! More

Ms. Rowe met me as soon as I walked into the building with a warm and caring smile. She was very professional and eager to help me with my needs. She made sure I was completely satisfied. Mr. Ewing was with a warm and caring smile. She was very professional and eager to help me with my needs. She made sure I was completely satisfied. Mr. Ewing was also very kind and helpful. He made sure I was comfortable with the finance and the purchase. Thanks to them both I was able to get exactly what I needed. I had a great experience with this purchase. I recommend if you need a vehicle that you ask for Mamie Rowe as your salesperson. You will not be disappointed. Thank you! More

After purchasing a new pathfinder I was told I needed a new engine at 73,000 due to sludge buildup, despite keeping up to date with my services. They did the diagnostic on my car and didn't replace my oil new engine at 73,000 due to sludge buildup, despite keeping up to date with my services. They did the diagnostic on my car and didn't replace my oil cap which damaged my engine further. They wouldn't take responsibly for anything. Consumer services wont even honor your warranty unless you get all your services through Nissan. They low balled me on a trade in for $6000 where Carmax gave me $15000. Very disappointed i will never purchase Nissan again, they don't stand behind their products. More