Flow Volkswagen Subaru Volvo

Above and Beyond! My 2007 Forester required a pretty complicated diagnostic and the service team at Flow led by service advisor Nolan stuck with it until the problem wa My 2007 Forester required a pretty complicated diagnostic and the service team at Flow led by service advisor Nolan stuck with it until the problem was located and resolved. Courteous and attentive throughout, the level of attention received was way beyond my expectation, actually the best I've ever experienced in a dealership. My highest recommendations to Flow! More

Excellent first-time buyer experience with Lori & team! I recently purchased a certified pre-owned Volkswagen Golf Alltrack from Flow Volkswagen of Burlington and wanted to thank the team for the smooth pro I recently purchased a certified pre-owned Volkswagen Golf Alltrack from Flow Volkswagen of Burlington and wanted to thank the team for the smooth process! After relocating back to the US from living abroad, I was on a short time frame to purchase a car but had only a loose idea of what I wanted. Lori Kenney did an incredible job helping me to narrow my options down to what is truly a perfect fit for me and my lifestyle. With the support of Finance Manager Jessica Turnquest – who was both extremely understanding and knowledgable in guiding me through my financing options – and manager Mike Hayes, the process was nothing short of efficient from beginning to end. Matt O. even generously offered to place a lunch order for me while my new car was being detailed. I couldn't be happier with my new-to-me Golf Alltrack and highly recommend Lori and the rest of the team at Flow. Their kindness and expertise made my experience as a first-time buyer truly fantastic! More

My wife and I purchased a new 2020 Subaru Forester from Flow Subaru of Burlington and couldn't be happier! Lori Kenney and the rest of the Flow team made our experience pleasant, and streamlined. Lori made Flow Subaru of Burlington and couldn't be happier! Lori Kenney and the rest of the Flow team made our experience pleasant, and streamlined. Lori made sure we had all the information we needed and wanted about the Forester. She even gave us her personal number in case we had any questions about the vehicle. She also worked closely with Lee and Lex to find the right vehicle at the price. Lori and the rest of the Flow team made sure we got an excellent deal for our trade-in. We would recommend Lori Kenney and Flow Subaru to anyone! We absolutely love the Forester! We drove home for the holidays and barely felt the 5 hour drive. The vehicle is spacious, but not heavy or difficult to maneuver. We were able to listen to podcasts and use Google maps without having to pick up the phone via the built in display and Google Car play. The more we drive the more we love the car. More

My husband and I just brought our first new 2020 Subaru Forester recently. Dray Daiber was very helpful and informative. The entire staff at Flow Subaru in Burlington deserve a five star rating. They were Forester recently. Dray Daiber was very helpful and informative. The entire staff at Flow Subaru in Burlington deserve a five star rating. They were all very friendly and let us know that if we needed them they would always be willing to be there to answer any questions that we may have. High Five to Flow Subaru in Burlington, NC. Judy and George Farmer More

New Subaru Owner This is our 1st Subaru and Dray Daiber made absolutely sure we knew everything we needed to know about the vehicle. Outstanding sales person would re This is our 1st Subaru and Dray Daiber made absolutely sure we knew everything we needed to know about the vehicle. Outstanding sales person would recommend him to anyone purchasing a vehicle from Flow of Burlington. More

Dray Daiber This is our 2nd Subaru that we have purchased from Dray. He is the person you need to see if you are in the market for a Subaru VW or Volvo. He and th This is our 2nd Subaru that we have purchased from Dray. He is the person you need to see if you are in the market for a Subaru VW or Volvo. He and this dealer are so easy to deal with. More

Subaru Outback purchase Following numerous questionable experiences at other dealers in the Triangle NC area, we ended up at Maxwell Subaru in 2011. The experience buying our Following numerous questionable experiences at other dealers in the Triangle NC area, we ended up at Maxwell Subaru in 2011. The experience buying our Outback was superb. So when we wanted to purchase another Outback, we naturally went to Flow Subaru in Burlington, because our favorite salesman Dray Daiber, who used to work at Maxwell, now works at Flow in Burlington. He did not disappoint us. The other folks at Flow were very helpful and gracious as well. More

I won't buy anywhere else If you want to know our opinion of Flow Subaru in Burlington and salesperson Dray Daiber ... well, does our having purchased four vehicles from Flow a If you want to know our opinion of Flow Subaru in Burlington and salesperson Dray Daiber ... well, does our having purchased four vehicles from Flow and Dray in the past five years tell you anything? Not only have our research and many owner testimonials convinced us that Subaru is the only vehicle for our family, but also we have complete trust and confidence in the Flow organization and in Dray. No hassle, no pressure, no BS. We happily -- no, enthusiastically -- recommend Flow Subaru and Dray Daiber for the quality of the car and of the car purchasing experience that they provide time after time after time. And Flow's after-purchase service is excellent, too. More

"Very Accommodating" I reached out to the customer service department (Alexander Folmar - Customer Relations Rep) at this particular location, as I found a Volvo XC60 ad I reached out to the customer service department (Alexander Folmar - Customer Relations Rep) at this particular location, as I found a Volvo XC60 ad on-line. I scheduled an appointment to view the car and had to reschedule twice due to my work schedule. The dealership was very understanding and very accommodating. When I finally made it to the dealership, I was greeted by Mr. Dray Daiber, who had been expecting me and had the car ready to test drive. He was very friendly, knowledgeable and informative about the vehicle. Once I fell in love with the car, he allowed me to take it for a drive by myself, which inevitably sold the car. Jessica Turnquest, the Finance Manager was also very helpful and very quick. They did their best to get me where I needed to be with my trade-in and were super efficient. I didn't have to wait for hours or spend an entire day. I had one of the best buying experiences I've encountered. I will certainly recommend them. More

Refused to sell to me This dealership came with good reviews, so, when my automobile had outlasted its repair bill, I came here with the intention of buying a new 2018 Fore This dealership came with good reviews, so, when my automobile had outlasted its repair bill, I came here with the intention of buying a new 2018 Forester (outgoing model to make way for 2019 model year). I was advised that there were no premium models to be found at Flow or anywhere else, only upper models. The inquiry about any specials for the outgoing year was met with "there are no cash or financing incentives". The "no haggle" price ended up being MSRP, plus $1,950 delivery fee (on top of $900 destination charge), and several more fees which were higher than any other dealership in the area (found that out later). It was also advised that "due to my credit score", I could only get 4.79% financing rate. I inquired about the certified used 2018 Forester and was given almost full retail price (it had 16k miles in just 4 months of ownership), no budging on price and a ridiculous financing rate. Who buys at or above MSRP and above KBB/NADA value? I decided to just drive my current vehicle (180k miles) until it died because buying a car is so stressful ONLY because of the runaround and lying such as with Flow. However, my wife called another dealership because she also saw the $4k off any new 2018 Forester model/trim. I reluctantly went, saying if they didn't give me the advertised $4k 10 seconds into the conversation, I was leaving immediately. The other dealership gave me the $4k clearance discount immediately, plus, due to my strong credit score/history (ahem, well over 800), a choice of 0%, 1.9%, or 2.9% financing (48, 60, 72 months, respectively). I was given at least three choices of the trim desired or could have another found if they didn't meet my needs. I will never go to any Flow dealership again. More