
Flow Volkswagen of Asheville
Asheville, NC
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375 Reviews of Flow Volkswagen of Asheville
Excellent experience from an excellend dealership We just bought a pre-owned BMW and couldn't be happier. My sales associate went WAY beyond my wildest expectations as did the sales manager. Not onl We just bought a pre-owned BMW and couldn't be happier. My sales associate went WAY beyond my wildest expectations as did the sales manager. Not only did they work with me on the price of the car, but they allowed for a little travel contingency (we purchased the car through the Internet, phone, texting, etc) AND they were the highest for our trade-in. There was a small issue with the car and both worked with me very well to get it resolved. I'm a VERY happy customer! Further, the dealership is very clean and a pleasure to be in. More
I visited this dealership for the "sign then drive" VW event, but wasn't feeling too positive about getting an acceptable deal as my visit's to other dealers were not successful. Happily, I purc drive" VW event, but wasn't feeling too positive about getting an acceptable deal as my visit's to other dealers were not successful. Happily, I purchased a 2013 VW Beetle! Macon Cutshall, my sales consultant, and Derek Ryan, the general sales manager both worked hard, and even stayed late to work out a great deal for me. They are great people to work with and I would highly recommend anyone looking for a vehicle to take a trip to Harmony Motors. I couldn't be happier with my deal or with my Beetle. More
Fantastic place! I love the decorating in the dealership. For a true Volkswagen lover, it is like a trip back in time. I can't believe they were able to keep my payment the same as it was on the dealership. For a true Volkswagen lover, it is like a trip back in time. I can't believe they were able to keep my payment the same as it was on the Honda I traded in a year early on the lease. And I get full roadside assistance for the whole term of my lease for free!! The owner even came out and thanked me for my business. More
I give this dealer a very low rating because they advertise on their website that they give "dealership service at small garage prices". My experience was just the opposite. The check engine code t advertise on their website that they give "dealership service at small garage prices". My experience was just the opposite. The check engine code told them what was wrong with the car. They then charged me $400 plus to diagnose and dig into the problem. Still unsure they replaced the timing belt $1600 plus. After replacing the timing belt plus the time spend on so-called digging into the problem (which the malfunction code had already told them) the tech noticed then the issue. $2100 later my car is still not fixed. Waiting to pick my car up I hear another service consultant playing the same game with a customer. Beware. Do not take your Audi here for service. Plus $95 hr shop rate is not small garage pricing - that is just misleading. More
Very pleasant to work with, love the certified used car warranty. We had several small items on our 6 year old Jetta that we bought there, and they were all repaired, no questions asked. Even a rattle that warranty. We had several small items on our 6 year old Jetta that we bought there, and they were all repaired, no questions asked. Even a rattle that took them hours to locate and fix was repaired under the warranty. The sales department is great too, we found the purchase process a lot less intimidating experience than I have experienced at other dealers. More