After studying the various models and comparing other brands I came to realize it is true when they say "Jeep....there's only one". However none of the models on their lot were just what I wanted so Randy Hawks said "no problem, lets build you one". He spent quite a bit of time helping me decide which Jeep would be just what I wanted/needed, and then when it arrived making sure I knew how to operate it. A very pleasant experience.
From the moment we came on to the lot we were greeted by Randy who answered all our questions and helped us find the car that fit our needs. the Manager gave us an excellent price on the car and they prepped it for us while we did the paper work and had it ready for us when we finished. the interest rate was Very good as well so we didn't have to go back to our bank for the financing. My wife's boss had suggested Flower Motors and we are glad we drove 76 miles to get a great deal.
You always wonder what mitigating circumstances lead to some horrible reviews. I have had nothing but superb treatment in all automotive categories from this store. Anything derogatory FAS to have a "rest of the story" as I am certain they would go to any reasonable length to ensure customer satisfaction....
I contacted them by Internet and was contacted by Sean Murphy within 20 minutes about the Jeep I was interested in. Has my Jeep driving off the lot by around 1 pm. Awesome experience in my opinion, considering I didn't get to dealership till around 10:30 am. Fastest I've ever bought a vehicle.
Not going to waste my breath explaining my complete and total dissatisfaction with Flower Motors. All I will say is I will never set foot in their door again and they will be loosing more than myself as future customers!!!