Folsom Buick GMC

Always treated with respect We have bought 4 vehicles from their inception in 1998. We have always been treated with respect and have never felt pressured to buy anything. The se We have bought 4 vehicles from their inception in 1998. We have always been treated with respect and have never felt pressured to buy anything. The service people are always helpful and try to take care of car problems as quickly as possible. More

Still unable to see out of my windshield They had my vehicle for 3 days, and it still has the same problems as it had when it went into the service department. I can still barely see out of m They had my vehicle for 3 days, and it still has the same problems as it had when it went into the service department. I can still barely see out of my windshield and my band new car squeaks. More

Repaired A Broken Part Easily, No BS The fuel filler tube anchor on my GMC Sierra broke; Manufacturer should be embarrassed, but my Dealer fixed it fast, no violin music. Just fixed it. The fuel filler tube anchor on my GMC Sierra broke; Manufacturer should be embarrassed, but my Dealer fixed it fast, no violin music. Just fixed it. Thanks guys. CJ More

Was told to go Google a solution by technician Bought a part that didn't solve the problem, when called to speak to a tech, he had time to answer the call about 20 minutes ago 8.23.18 @11am but did Bought a part that didn't solve the problem, when called to speak to a tech, he had time to answer the call about 20 minutes ago 8.23.18 @11am but didn't have the knowledge to verify if part is faulty. Told me to Google the process to bleeding the air out my diesel. If we all Google our own issues, idiots like you won't have a job. You should be fired by days end joker. More

Biggest group of typical car sales people! Dealership is full of slimey sales people and management. Tried to purchase a vehicle I saw online. When I emailed, someone called, stated that the Dealership is full of slimey sales people and management. Tried to purchase a vehicle I saw online. When I emailed, someone called, stated that the vehicle was available. I went to the dealership, only to find out the vehicle is not there or available. The biggest set of scammers! They lie to get you to their store and then hope to sell you something different. Buyer Beware!!!! More

Great selection awesome staff We check their website first and when we arrived there wasn’t any bait and switch BS. No pressure. Let us test drive several vehicles and when we ma We check their website first and when we arrived there wasn’t any bait and switch BS. No pressure. Let us test drive several vehicles and when we made our choice they work with us on the price, payments and our trade so we got it done the way we wanted. We bought there before 10 years ago. Also a good experience. As a matter of fact Bill who did the financing for us on this purchase was involved in our last purchase as well. There is something to be said about a company that can retain their employees and customers for 10 years plus. Folsom Buick GMC is doing something right. More

Love my bad a-- truck BEST deal ever! I found my truck on line on a Friday and they had it in my yard by Sunday evening and I live at least 400 miles from the dealership! They picked up my I found my truck on line on a Friday and they had it in my yard by Sunday evening and I live at least 400 miles from the dealership! They picked up my trade-in and gave me a premium price for it. Marty gave a 120% to make sure I was able to purchase my dream truck. THANK YOU! I had been truck shopping for 2 months when I discovered my 2018 2500 GMC Sierra Denali on Folsom Buick GMC's website. They made it incredibly easy to purchase my truck online and for a price that was far and away better than any other truck that had been offered to me, including older Chevys or Dodges with lots of mileage! More

Service was fine but online reservations are worthless Had my first (free) service on a new GMC, so I thought I'd give this dealer a shot...I've always gone to Roseville in the past. So I used the online Had my first (free) service on a new GMC, so I thought I'd give this dealer a shot...I've always gone to Roseville in the past. So I used the online reservation system where I stated that I was fully flexible on when I got the service done, just that I wanted to make it as quick as possible, as I'd wait and my time is valuable. So I could come in when its best for them. I got an email confirmation, but not from an adviser as far as I could tell But when I showed up, the service adviser I got had no record of the reservation, and couldn't find it. He was new, was inadequately trained on their computer system, and didn't ask for help, even though the advisers are all crammed into a little, noisy space, (which IMO reflects poorly on how they treat their people). On the positive side, the adviser did ensure I got out in what I considered a reasonable time, and as far as I can tell the work was done properly. So my take-aways are that the service manager doesn't train the advisers adequately, doesn't give them a supportive environment, and gives them a crappy physical work environment. To me these are indicators of the professionalism of the overall service department. I won't be going back. More

DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE!! DO NOT TAKE YOUR CAR HERE!!! I wish I could give them a zero star. You would think because it's the dealership that they would be able to better servi DO NOT TAKE YOUR CAR HERE!!! I wish I could give them a zero star. You would think because it's the dealership that they would be able to better service your vehicle but thats absolutely not true. This place is a rip off!!! They have had my vehicle for over a month, ive went to pick it up twice all but to turn around and take it back for the same issue. Because I pay into insurance that allows me to have jobs done at a flat rate price, this place takes it upon themselves to inflate prices and add unnecessary jobs to get the highest payout from the insurance company. This has happened one too many times and now my insurance company has an open investigation into Folsom Buick GMC...BEWARE!!! More

DO NOT BUY FROM THEM !!!!!! If we could give them negative stars we would. Over two months ago, we bought a new car from them. We still have not received the second key !!!!!! If we could give them negative stars we would. Over two months ago, we bought a new car from them. We still have not received the second key we were promised. Every time we call them, we get the run around and no one will call us back. Also, there was a chip in the door that occurred on their showroom floor before we purchased the car. They said they'd fix it. Well.... it looks like a third grader used putty and a sharpie. It's horrible!!!!!We've filed a formal complaint to GMC Corporate. Fingers crossed we get a better response from them. More