Folsom Chevrolet

I ordered a 2011 camaro, so that's why price was N/A rated (MSRP is MSRP no matter where you go). Other than that, things went very smoothly. Sean gave me a test drive, even let me use one of your manua rated (MSRP is MSRP no matter where you go). Other than that, things went very smoothly. Sean gave me a test drive, even let me use one of your manual SS camaros (the used ones were autos). I placed the order and the car showed up 5 weeks later (that's faster than most I've seen). I felt connected throughout the entire order (thanks to gmconnects.com) and the car was delivered as promised. Overall, very well done folsom Chevy. On the other hand, this dealerrater.com is TERRIBLE! Folsom chevy would do better to make their own system. Seriously, I have to register to post what SHOULD BE an anonymous review? Just awful. Anyway, good job Sean & Oscar, thanks again. More

My Fiance and I came in right at closing time on 2/16/11, only expecting to look at vehicle rather than go out on a full test drive. We saw a Tahoe that we liked and asked Jake if we could take a closer look only expecting to look at vehicle rather than go out on a full test drive. We saw a Tahoe that we liked and asked Jake if we could take a closer look. We asked him if we were keeping him from closing and he assured us that we had all the time we needed. He took us for a test drive and was very personable throughout the whole process, answering our questions, telling us about himself and never once did we feel like he was a salesman. Once we got back, we went to talk numbers with Oscar. He was also very personable. He helped walk us through the numbers, worked with us on a price for the car and also my trade-in, to make sure the price worked for us. During the process, we did never felt pressured, we felt that he was being open and honest about everything he was saying. Then comes Roger, the most organized person we have ever met! Even though Roger was working well into his 15th hour of the day, he was very pleasant and happy to be working with us! Roger worked very quickly making the long contract process as short as possible, while still managing to carry on a conversation with us and getting to know us a little bit. Roger was very honest and open when presenting everything to us, which made this part of the process a breeze. All three of them were there until we left (just before midnight). The whole time we were all talking and joking, with us and with each other. The whole process was extremely pleasant for us, talked business when it was needed, and had friendly conversations the rest of the time. Since the sale, I have spoken with Roger and Jake over the phone. They called to follow up with me and make sure we got all the accessories that came with our Tahoe! People always dread car dealerships due to the "pressure" put onto customers by everyone, at Folsom Chevrolet we can actually say we were not pressured at all and had a great experience buying our new SUV! More

I have purchased 2 trucks and 2 cars from them, 2-3 yrs ago I loved this dealership. As time has progressed ive noticed many changes in there workmanship. I took my 09 Silverado in because the gauges were ago I loved this dealership. As time has progressed ive noticed many changes in there workmanship. I took my 09 Silverado in because the gauges were acting up... when I got my truck back there were broken pieces of plastic all over the cab. I told the service kid to clean it, they did. I get home and noticed my center consul has a crack in it! GREAT! Ron orders me a new one.. got it in and no apology. I let it go, needless to say I wish I didn’t. I took my 02 in to get the belts changed.. I just bought a brand new K&N intake filter (the cone) and when I get my truck back I look it over at the shop. My chrome intake was scratched and the cone mesh was dented like all hell! looks like the tech was putting it back on and the screwdriver slipped and hit it. I blew up, and Ron went to talk to the tech and he said he didn’t do it. I call the top guy JOE SCHAFFER and what a joke he is. GREAT customer service let me tell ya!! NOT! he told me he is going to get this taken care of and be fixed. Three weeks later, still no word. I will never ever EVER go back to Folsom Chevy, they do not respect other peoples vehicles. John L or Maita is where I will be going now. More

Prior to visiting Folsom Chevrolet, my girlfriend and I had visited several dealerships in the last month. Sorry to say I felt I had pretty much wasted my time with them. I have purchased several vehicles had visited several dealerships in the last month. Sorry to say I felt I had pretty much wasted my time with them. I have purchased several vehicles in my time and before going to the dealer I already have an idea what I want how much I’m willing to spend. Well we were on our way to the Honda dealership to lease a Honda civic for my girlfriend. They have a great deal going on right now so it was perfect timing and the price was right. Anyway I suggested we stop by the other dealership to see if they had any specials going on. Well we stopped by the Nissan place first looked around but no one came out to help us for a few minutes and when someone did come out they didn’t know much about the lease program and proceeded to show me a list of vehicles with lease prices. I was like Wow Okay I looked at my girl and said lets go. Well the Chevrolet dealer was right across the street so we decide to stop maybe we would be greeted a little better. As soon as we drove up David Somberg came out to greet us immediately asked us what we looking for, I told him what we were looking for and the price range. No pressure, no one trying to sell us a car that was too pricey. I told my girl this is much more like it, nice guy and he knows his stuff. I'd like to commend David for his professionalism, knowledge and skill. Took his time going over all information, there was never any rush and he made sure we understood everything. He is definitely a people person and his company should be proud to have him as part of their team. I kind of wish I knew someone that was looking to purchase a vehicle I would most definitely send them his way. This man sets the standard and is absolutely superior in his job. Thanks and great job!!! More

I loved the dealership the sales people were great. Fred did a fantastic job.Have beed out there a couple of times to look at the trucks,would not go anywhere else.Becky and Steve are great people too. i li did a fantastic job.Have beed out there a couple of times to look at the trucks,would not go anywhere else.Becky and Steve are great people too. i like the Chevy brand cuz they have everything that car needs :ON Star XM radio and the car has all the features that i wanted. THANS AGAIN FOR THE CAR More

I really like how Fred help me pick the perfect car he was going all out to make sure I drove off with a car I really enjoyed .I forgather name but the lady that processed the paper work really was great was going all out to make sure I drove off with a car I really enjoyed .I forgather name but the lady that processed the paper work really was great she explained all the paper and went over everything step by step even though it was late and everybody going home she stayed and work everything out and got us a car . Fred was great More

Before going to Folsom Chevrolet, my wife and I visited two other dealerships. Horrible 'in-your-face' hurry-hurry-hurry attitudes ... like an auctioneer. Then we went to FOLSOM CHEVROLET. Wowzers! No pres two other dealerships. Horrible 'in-your-face' hurry-hurry-hurry attitudes ... like an auctioneer. Then we went to FOLSOM CHEVROLET. Wowzers! No pressure, no one in our face. I told my wife while walking the lot, 'this is a nice surpise ... we aren't being attacked' (lol). Down to earth, I'd like to commend BRIAN POWERS for his skill and professional bearing throughout the sale. He may work for Folsom Chevrolet, but he is definately working for HIS customer. Brian is the most pleasant salesman I have ever met out of any vehicle purchase. Even though he may be well appreciated at the dealership, he needs to be commended as an outstanding poster-child representing 'Chevrolet'. If ever approached by a consumer wanting a vehicle, I promise to send them to Brian Powers. This man is a true '5 Star' feature at Folsom Chevrolet -- bar none. Now, onto Becky. There's a person that should be in charge of California's budget. An outstanding communicator with superior organizational skills. Folsom Chevrolet should cherish her presence and even buy the girl lunch. Thanks Becky, you're a flower. Thanks Folsom Chevrolet. I promise a return to you! Best wishes throughout the year. Cliff & Lynn Howe More

Purchasing the Chevy Silverado from Folsom Chevrolet was an easy and pleasant experience, unlike previous “high-pressure” dealer locations. They allowed us time to look the vehicle over (inside and out) be an easy and pleasant experience, unlike previous “high-pressure” dealer locations. They allowed us time to look the vehicle over (inside and out) before making their introductions. Fred Sahami was courteous and extremely knowledgeable and pointed out features that we had overlooked. Excellent. More

I had a wonderful experice at this dealership. I was able to buy a 2011 Cruz and they were able to make my car payments $124.00 less then I was paying on my trade in. They were friendly and worked hard for m to buy a 2011 Cruz and they were able to make my car payments $124.00 less then I was paying on my trade in. They were friendly and worked hard for me. I would recommend them to all my friends. More

WE purchased a used car, expecting an all-day event and the typical haggling. Marty Neefe was our sales agent. He was professional, friendly, and direct. It was a pleasure working with him. I will surely u the typical haggling. Marty Neefe was our sales agent. He was professional, friendly, and direct. It was a pleasure working with him. I will surely use him, and Folsom Lake Chevrolet, for future dealings. More