
Folsom Chevrolet
Folsom, CA
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Danniel was a very pleasant and knowledgeable sales person. He did all that could be expected. I had a concern with a safety item which the sales staff was un-willing to fix until a week later and pr person. He did all that could be expected. I had a concern with a safety item which the sales staff was un-willing to fix until a week later and proof from 2 independent shops confirmed my concern. It took 2 extra hour long trips to their dealership for the service writer to actually take the care and concern that should have been handled prior to the car being put on the lot for sale. Ultimately they came through, but the customer should not have had to put so much effort in to it. Thanks to daniel and the service writer. More
I had the best experience with Folsom Chevorlet then any dealership I have done business with. The excellent customer service that I received from Tyler Shupe has made me a loyal customer. Everyone that I d dealership I have done business with. The excellent customer service that I received from Tyler Shupe has made me a loyal customer. Everyone that I did business with including sales manager and finance manager were very friendly. This is my very first chevorlet car but my husband has always owned a chevy. I am very pleased with the Malibu and do not prefer any other vehicle. More
After looking long and hard for the right truck, you had it at the right price and gave me a fair deal. GREAT people to work with, very low key but profeshional. The way it should be. I have an extensive it at the right price and gave me a fair deal. GREAT people to work with, very low key but profeshional. The way it should be. I have an extensive automotive background and know how it should be done. Robert Downey was excellent!!! LONG LIVE CHEVROLET!! More
We had a great experience at Folsom Chevrolet. Marty was very knowledgable with the specifications about several cars we were looking at. He has a great sense of humor and was able to answer all of our que very knowledgable with the specifications about several cars we were looking at. He has a great sense of humor and was able to answer all of our questions thoroughly. After the sell he continued to point out different features on the dashboard to us and gave us a few tips about using Onstar. When we arrived in our neighborhood our friends were eager to look at our car and hear our story about the cool car we bought from Folsom Chevrolet. We recommended everyone to shop at Folsom Chevrolet for a car, because we were treated so well, and got a great deal! More
Purchased a used GMC Yukon XL; sales team was friendly and honest, did not waste my time, and this resulted in the easiest dealership car-buying experience I have ever had. A friend of mine told me about and honest, did not waste my time, and this resulted in the easiest dealership car-buying experience I have ever had. A friend of mine told me about this dealership; I would suggest them to anyone. More
Started off on Friday 01 Oct with Fred who showed me the Equinox. Told him I'd get back to him. Went by Sunday 03 Oct and talked to David who showed me the Traverse. My wife was impressed. Went inside t Equinox. Told him I'd get back to him. Went by Sunday 03 Oct and talked to David who showed me the Traverse. My wife was impressed. Went inside to get a brochure, met Mike who told me "they" don't print brochures any more. Asked what I was looking for and told him my wife and I were impressed with the Traverse, told him what I was willing to spend on a new vehicle and he came back with a price that was in the ball park. Told him I would return either Monday or Thursday/Friday. Went back Monday 04 Oct, got with David and took a test drive (both me and my wife). Bought the car right then. Additionally worked with Keith on the final sale paperwork. Entire experience was hassle free, as far as possible in this day and age with the endless paperwork, but Keith explained every piece of paper. Went back on Tuesday, 05 Oct and got the "nickel" tour of our new vehicle from Fred and we were on our way with a very beautiful piece of machinery. Thanks to all. More
overall my experience was excellent, I had a hard time parting with my old car as a trade in as it had a sentimental attachement for me. I would have liked lower payments and more accessories, but I am h parting with my old car as a trade in as it had a sentimental attachement for me. I would have liked lower payments and more accessories, but I am happy with the car I bought. David and the rest of the team were very friendly and great to work with. They were very helpful and more than happy to do everything they could for me. More
I went to a couple other dealerships in sacramento...including Paul Blanco dealership (which is supposedly supposed to be good for people who are really upside down in their current payment sacramento...including Paul Blanco dealership (which is supposedly supposed to be good for people who are really upside down in their current payment...or at least thats what they advertise), and i also went to carmax (i was making payments to them for the car i was driving and trying to trade in). You would think being a current customer of carmax at the time that they would go the extra mile to try and help me in any way possible to get into a truck, NOPE....WROOOONG!. It was almost an immediate shutdown at carmax, and the guy i talked to at Paul Blanco said that if i did a VOLUNTARY REPO and did their CREDIT TECH crap!!! that i would be able to get in a new car...but then again my credit would be ruined for 7 years as well as my wifes credit (she was my cosigner for the car). When i was turned down at Paul Blanco the guy said and i quote very specifically "anybody who said they are going to finance you is full of crap". Well Folsom Lake Chevy stepped up to the plate and hit a freakin home freakin run! Im so glad i got to go here and experience what a REAL REAL REAL REAL dealership is supposed to be all about. They were willing to work with me no matter what. Like it was their job to get me in a truck and not my job to try and convince them to let me get in a truck, and thats the key difference right there. Ill write the sentance again...Like it was their job to get me in a truck, and not my job to try and convince them to let me get in a truck. The sales dude, the 2nd manager guy, and the finance guy...1087516234067 thumbs up from me! I wish everybody would go to all these other crappy places first then goto Folsom Lake Chevy and you will IMMEDIATELY notice the difference. Thanks so much guys...now let me wipe these tears from my eyes and get back to work. More
2007 Impala with 98,000 miles. Transmission was slipping intermittently when starting out from dead stop. Chad and Leon did a great job troubleshooting and finding the problem. They had the parts in stock intermittently when starting out from dead stop. Chad and Leon did a great job troubleshooting and finding the problem. They had the parts in stock and were able to fix my car the same day. They replaced the Valve package under warranty at no cost to me. In addition I was impressed with the Dealer's waiting area. They had a laptop station which made it possible for me to work while waiting for my car to be repaired. More
We enjoyed buying our new Chevy pickup from everyone involved there at Folsom Chevy. Jake Holmquist was very friendly and kept us entertained while we were waiting to be approved for our truck. He was involved there at Folsom Chevy. Jake Holmquist was very friendly and kept us entertained while we were waiting to be approved for our truck. He was very knowledgeable about all the incentives and options on the truck. Probably the friendliest and least pushy of any sales person we've came across. Thank you again Jim & Susan Gragg More