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Folsom Chevrolet

Folsom, CA

4.6
265 Reviews

12655 Auto Mall Circle

Folsom, CA

95630

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Showing 265 reviews

October 31, 2010

Last week we went to Sanburg Chevy in Lodi and didn't walk away with a car, But Folsom Chevy went out of there to help us. Great Place to buy a car!!!! They worked very hard to find us the best rate pos More

by sanchez2656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID SAMBURG, FRED,OSCAR
Nov 09, 2010 -

Folsom Chevrolet responded

Thank you very much for taking the time to leave us feedback! A few kind words really go a long way in the business world. We were very pleased to hear that you received a quality purchase experience and look forward to seeing you again in the future. If you have any questions, please call us at 916-985-5600. Thanks again, The Folsom Chevy Staff

October 30, 2010

Danniel was a very pleasant and knowledgeable sales person. He did all that could be expected. I had a concern with a safety item which the sales staff was un-willing to fix until a week later and pr More

by tyronem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel -sales and Bob -manager
Nov 09, 2010 -

Folsom Chevrolet responded

We are sorry for the extra time you had to endure in the process of fixing this issue. We hope that by showing that we are willing to work with our customers to "Do whatever it takes to get it right". Once again, we are sorry for the extra time required to solve this issue. It sounds as though we were very close in making this a solid purchase experience and hope you find a way to offer us another chance. If you have anything additional you would like to cover, please call us at 916-985-5600. Thanks again, The Folsom Chevy Staff

October 21, 2010

I had the best experience with Folsom Chevorlet then any dealership I have done business with. The excellent customer service that I received from Tyler Shupe has made me a loyal customer. Everyone that I d More

by dantedhiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Shupe
Nov 09, 2010 -

Folsom Chevrolet responded

Thank you very much for taking the time to leave us feedback! A few kind words really go a long way in the business world. We were very pleased to hear that you received a quality purchase experience and look forward to seeing you again in the future. If you have any questions, please call us at 916-985-5600. Thanks again, The Folsom Chevy Staff

October 17, 2010

After looking long and hard for the right truck, you had it at the right price and gave me a fair deal. GREAT people to work with, very low key but profeshional. The way it should be. I have an extensive More

by rdsully
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Downey
Oct 19, 2010 -

Folsom Chevrolet responded

Thank you very much for taking the time to leave us feedback! A few kind words go a long way in the business world. We were happy to hear you received a quality purchase experience and look forward to seeing you again in the future. If there is anything else we can do to help you with you new car, please call us at 916-985-5600. Thanks again, The Folsom Chevy Staff

October 12, 2010

We had a great experience at Folsom Chevrolet. Marty was very knowledgable with the specifications about several cars we were looking at. He has a great sense of humor and was able to answer all of our que More

by golfpro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Brian, Keith, Marty Neefe
Oct 12, 2010 -

Folsom Chevrolet responded

We were extremely happy to hear you had a great purchase experience! We would like to thank you for taking your valuable time to leave us feedback. Just a few kind words are worth their weight in gold in the business world. If you have any additional questions about your vehicle, please call us at 916-985-5600. Thanks again, The Folsom Chevy Staff

October 10, 2010

Purchased a used GMC Yukon XL; sales team was friendly and honest, did not waste my time, and this resulted in the easiest dealership car-buying experience I have ever had. A friend of mine told me about More

by johnwo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar (Sales), Ron (Sales), and Roger (Finance), Ron Rosselit, Roger Kan
Oct 11, 2010 -

Folsom Chevrolet responded

We really appreciate you taking the time to leave us feedback. A few kind words really do go a long way in the business world! We were happy to hear that a friend recommended us and that you received a quality sales experience. We look forward to helping you in any way we can in the future. If you have any questions, please contact us at 916-985-5600. Thanks again, The Folsom Chevy Staff

October 06, 2010

Started off on Friday 01 Oct with Fred who showed me the Equinox. Told him I'd get back to him. Went by Sunday 03 Oct and talked to David who showed me the Traverse. My wife was impressed. Went inside t More

by pdwhetzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Mike, David & Keith
Oct 07, 2010 -

Folsom Chevrolet responded

Thank you very much for taking the time to leave us feedback! It is great for training purposes and future suggestions. We have notified our GM Rep. about the brochure issue (which other customers have also noted) and know this will induce a change in that area. We were very pleased to hear you received a quality purchase experience and look forward to seeing you again in the future. If you have any question about your new vehicle, please call us at 916-985-5600. Thanks again, The Folsom Chevy Staff

October 04, 2010

overall my experience was excellent, I had a hard time parting with my old car as a trade in as it had a sentimental attachement for me. I would have liked lower payments and more accessories, but I am h More

by KsBernal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david somberg
Oct 04, 2010 -

Folsom Chevrolet responded

We thank you very much for taking the time to leave us feedback. In the business world, a few kind words really go a long way. We were pleased to hear you had a quality purchase experience and look forward to seeing you back at the dealership in the future. If there is any additional questions we can help you with, please call us at 916-985-5600. Thanks again, The Folsom Chevy Staff

September 28, 2010

I went to a couple other dealerships in sacramento...including Paul Blanco dealership (which is supposedly supposed to be good for people who are really upside down in their current payment More

by jaredleisure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Oscar(i think), and the asian finance guy everybody makes fun of (he was super awesome), Roger Kan, Jake Holmquist
Sep 30, 2010 -

Folsom Chevrolet responded

Thank you very much for leaving us feedback. A few kind words go a long way in the business world. We were happy to hear that you had a quality purchase experience with us and look forward to seeing you again in the future. Thanks again, The Folsom Chevy Staff

September 23, 2010

2007 Impala with 98,000 miles. Transmission was slipping intermittently when starting out from dead stop. Chad and Leon did a great job troubleshooting and finding the problem. They had the parts in stock More

by parker_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Heitmeyer, Chad Heitmeyer
Sep 27, 2010 -

Folsom Chevrolet responded

Dear customer, Thank you so much for your review and kind words about our staff. At Folsom Chevrolet, we take great pride in our team and ensure they deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best regards, The Folsom Chevrolet Team

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