
Folsom Chevrolet
Folsom, CA
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The sales team was very friendly and knowledgeable about the vehicle that I bought. The sales management team was flexible on price and we eventually came to terms with a number that I was comfortable with. the vehicle that I bought. The sales management team was flexible on price and we eventually came to terms with a number that I was comfortable with. We were able to find other non-advertised incentives to bring the price down, such as, Toyota owner rebate and Golden 1 member pricing. More
This was probably the best experience in my 55 years of experience in purchasing a new vehicle! Everyone that I had contact were courteous, helpful and very enthusiastic about their product. I applaud this experience in purchasing a new vehicle! Everyone that I had contact were courteous, helpful and very enthusiastic about their product. I applaud this dealership and am looking forward to years of interaction in the future. Thanks for such an exceptional experience! Sincerely, Len and Ruth Dighton P.S. The only criticism we have is the lack of a Brochure having details and descriptions of the several Traverse models available, including standard and optional features for each. This is a Corporate problem GM needs to deal with. More
I purchased a used Mini Cooper. It was evident Folsom Cheverolet was not familiar with the particulars with this vehicle. They did follow through, but a few too many steps to make this happen. I rate Cheverolet was not familiar with the particulars with this vehicle. They did follow through, but a few too many steps to make this happen. I rated this lower due to the number of visits that had to be made and when I purchased an extended contract I agreed to a term of 18 months for a monthly amount of $132.22. I then received a copy of my signed contract with the monthly term highlighted, crossed out and a new amount of 15 months added in. Also, the amount was highlighted and changed from the agreed upon amount of $132.22 crossed out and changed to $158.66. I question the legality of this action; no input was made other than the change via mail. when I called Folsom Cheverolet to question it, my only option was to cancel the extended contract. This was not an option in my opinion since we were in the process of using the extended warranty. I also question having to use the extended warranty when I was within the 30 day original purchase date. By using this contract, Folsom Cheverolet was paying for my $200.00 deductable; which was mostl likely less than what the service that was being covered would have most likely cost them; Neillo Mini Cooper was doing the work, not Folsom Cheverolet. Again, I question the ethics and legality of how this contract was changed without any prior approval from me. More
By far the best car buying experience ever! No pressure to buy and salesman took all the time necessary to show us every vehicle we were even remotely interested in. After the purchase, we were given a com to buy and salesman took all the time necessary to show us every vehicle we were even remotely interested in. After the purchase, we were given a complete orientation of all the new vehicles's features and a tour of the service department. Keith and Brian were very friendly and easy to work with. This is our second new car purchase from Folsom Chevrolet. More
I went in to purchase my daughter a car for college. Marty was very friendly and new that I came in for a very specific car I seen on Craig's list. He showed me the car directly and did not try to press Marty was very friendly and new that I came in for a very specific car I seen on Craig's list. He showed me the car directly and did not try to pressure me into something I did not want or could not afford. There was only one person in the finance office and Marty kept us company while we were waiting for our turn. I was so impressed to give a Video message from Marty today. My experience was professional but fun and very easy going. I would definately come back to Folsom Chevrolet for my next vehicle purchase. More
Yes! I feel comfortable with them, and they are always very thorough. Dave Somberg is the best salesman I have ever dealt with. Not only does he listen, but he is a people person, and that reflects in the very thorough. Dave Somberg is the best salesman I have ever dealt with. Not only does he listen, but he is a people person, and that reflects in the way he sells cars. I would (and have) recommend to anyone who is purchasing a vehicle to see Dave. I thought my budget restrictions would be tough, but the Folsom Chevy team made it happen. More
The overall experience was fantastic i have never had that great of a service from anywhere else thankyou to all that was involved in helping us get the vehicle we wanted. From the time we arrived to the that great of a service from anywhere else thankyou to all that was involved in helping us get the vehicle we wanted. From the time we arrived to the time we left everyone was great, and our salesman didn't make it feel like we were just another customer...Thankyou again to all. More
It was a completely enjoyable experience from start to finish. These folks are great. We will always highly recommend them and the dealership. Marty was very knowledgeable and took the time to explain finish. These folks are great. We will always highly recommend them and the dealership. Marty was very knowledgeable and took the time to explain the vehicle thoroughly. Keith also knew his job very well and made the process enjoyable. More
The Folsom Chevrolet team was awesome! After having the run around at a close by dealership we left and automatically went to Folsom Chevrolet. Marty our sales man very helpful as was the rest of the Chevr run around at a close by dealership we left and automatically went to Folsom Chevrolet. Marty our sales man very helpful as was the rest of the Chevrolet team who stayed late. Needless to say we got an nice car all with the Chevrolet team's help and suggestions. More
Great customer service, with constant communication. Chad handled the complications of a hard to find part and an extended warranty very well and kept me in the loop the entire time. I work in an indus Chad handled the complications of a hard to find part and an extended warranty very well and kept me in the loop the entire time. I work in an industry where client service is the most important aspect of what I do, and it is a rare find. Great job! More