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Folsom Lake Ford

Folsom, CA

4.8
2,926 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,926 reviews

October 09, 2025

Staff is always friendly. Willing to always answer your questions and or address your concerns. More

by johnbreazeal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees at service desk.
October 09, 2025

Great service, notably from Travis (sales) and Winston (finance). Process was fast, efficient and very friendly. High recommend visiting Folsom Lake Ford. More

by JWARREN180
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Cordero, Winston
Oct 09, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Travis and Winston at Folsom Lake Ford. Your recommendation means a lot to us, and we look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 09, 2025

Great services from everyone especially Gayle. Ben went out of his way to give us a ride to the dealership to pick up our new Maverik. More

by MARK540
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Leasing and Ben sales
Oct 09, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Folsom Lake Ford, especially with Gayle's assistance and Ben going the extra mile for you. Enjoy your new Maverik, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 09, 2025

Scott, Gayle, and Linda were FANTASTIC as always. Chad in finance was also a pleasure to work with. Everything went like clockwork, and the team went above and beyond to first find the vehicle , deal More

by sullivan001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle, Scott, Linda
October 08, 2025

Dropped my car off the night before, so excited to be able to charge my Fusion again! More

by JACKIE.GUNBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Folsom Lake Ford responded

Thank you for your great review, Jackie! I'm happy to hear that you're excited to charge your Fusion again. At Folsom Lake Ford, our team strives to provide excellent service to our customers. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 08, 2025

RJ was amazing. His knowledge and professionalism was great and he made my buying experience easy and stress free! I am beyond happy with the whole Folsom Lake Ford More

by ALLINKEDUP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RJ Jones, Joe in finance
Oct 09, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm delighted to hear about your positive experience with RJ and how he made your buying journey easy and stress-free. At Folsom Lake Ford, our team strives to provide exceptional service, and it's great to know you felt supported by our team. I appreciate your kind words, and we look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 08, 2025

First time at the service dept since I bought my Flex. Everything went smoothly. They knew I was on a timeline and they had my car ready with time to spare. The guys at the parts desk welcomed me and answ More

by GLIDERBOSS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Civello
Oct 09, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful feedback! I'm excited to hear that your first service visit for your Flex went smoothly and that our team at Folsom Lake Ford made your experience enjoyable. It's great to know that you felt welcomed and appreciated the customer lounge. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 08, 2025

The service department was very efficient from the time I pulled in to the time I left. More

by MARKHILDER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Folsom Lake Ford responded

Mark, thank you for your kind words! I'm glad to hear that you found our service department efficient. At Folsom Lake Ford, our staff strives to provide excellent service from start to finish. I appreciate your feedback, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 07, 2025

I came into the service center for an oil change. But ended up getting “The works”. The front desk person was friendly, but it was hard to get ahold of her when I had any additional questions. I wa More

by bianca.martinez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 08, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience, Bianca. I appreciate your feedback regarding your visit to Folsom Lake Ford’s service center. It's good to hear that you found our front desk friendly, but I understand the challenges you faced in communication and the oversight with your coolant and mileage update. We take your concerns seriously and I encourage you to reach out to me directly to discuss this matter further. Your satisfaction is important to us, and we strive to maintain high standards. Thank you again for your input. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 07, 2025

Tommy Nares a great Service Advisor. Took care of my needs quickly and great service. More

by H Rod.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I am thrilled to hear that Tommy provided you with quick and great service. At Folsom Lake Ford, we strive to meet our customers' needs efficiently, and it's fantastic to know we succeeded with you. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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