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Folsom Lake Ford

Folsom, CA

4.8
2,447 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,447 reviews

May 10, 2025

The guys at Folsom Ford exceeded my expectations and delivered my new truck flawlessly and with great customer service. More

by RHARDY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nascar, Conor
May 10, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team at Folsom Lake Ford exceeded your expectations with the delivery of your new truck. Providing great customer service is our priority, and we appreciate your support. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 09, 2025

Folsom Lake Ford has always treated me fairly and courteously. The young man at the service desk, James Willis, is especially helpful and kind. More

by GWENS37@ATT.NET
Recommend Dealer
Yes
Employees Worked With
The young man who was very helpful whe
May 09, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Folsom Lake Ford has treated you fairly and that James has made a positive impression with his helpfulness and kindness. We appreciate your feedback and look forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 08, 2025

Todo bien a excepción de no reemplazaron los limpia parabrisas espero que la próxima cita lo agan porque estaba en el paquete que pague. GRACIAS More

by AGUANEGRA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Folsom Lake Ford responded

Gracias por su reseña y por elegir Folsom Lake Ford. Agradecemos sus comentarios sobre los limpiaparabrisas que no se reemplazaron como se esperaba y los hemos tomado en cuenta para asegurarnos de que se solucione en su próxima cita. No dude en contactarnos si tiene alguna otra pregunta o necesidad. ¡Esperamos verlo pronto! Mis mejores deseos, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 07, 2025

Luis in the service department was a pleasure to work with. He was very kind and efficient. Excellent customer service and in the end, a satisfied customer. Thanks Luis! More

by lisa.mcgillick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 08, 2025 -

Folsom Lake Ford responded

Thank you! We're thrilled to hear that you had a great experience with Luis in our service department. His kindness and efficiency are truly valued, and we appreciate your recognition of his excellent customer service. We look forward to seeing you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 07, 2025

I have always had wonderful experiences with Folsom Lake Ford. This time was no exception. Nazer really knows his stuff and is ultra polite and respectful. He knew every switch and detail on the new explore More

by jrm1257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am at a loss for the finance guys name, but also a great guy who i would go back to anytime.
May 08, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Folsom Lake Ford. It's fantastic to know that Nazer, Mike, and Tom provided you with such exceptional service. Our team takes pride in their knowledge and professionalism, and it sounds like they truly made your visit enjoyable. We appreciate your kind words and look forward to serving you again in the future! Enjoy your new Explorer! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 07, 2025

Pleasant experience. Bout a Ranger from Gary. Good man easy to work with. Great deal! More

by RENEG301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
May 08, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm glad to hear that you had a pleasant experience purchasing your Ranger from Gary at Folsom Lake Ford. We truly appreciate your kind words and are thrilled that you found a great deal. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 06, 2025

They handled the process fairly and professionally. I would go back to them and recommend them to others. More

by DAVID@DAVIDSPACE.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Shaw
May 06, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! We're thrilled to hear that you found Folsom Lake Ford's process to be fair and professional. Your recommendation means a lot to us. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 06, 2025

This dealership was a pleasure to work with. Sales reps I worked with ( Evan and Trey ) were not pushy at all. Gave us all the info we needed. Test driving experience was a breeze and we ended More

by CABAISON
Recommend Dealer
Yes
Employees Worked With
Evan
May 07, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience with Folsom Lake Ford and that Evan and Trey provided you with the information and support you needed. It's great to know that the test drive and finance process met your expectations, and that you found a Bronco you love based on their recommendations. We appreciate you choosing us and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 06, 2025

Excellent customer service by Luis. Kept me updated through the hole process during the repairs. Luis went out of his way to get me a loaner vehicle also. Vehicle was completed as promi More

by MWPIKE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 07, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Luis and our team at Folsom Lake Ford. It's great to know that you appreciated the updates and the loaner vehicle during your repairs. We truly value your continued trust in us and look forward to serving you again in the future! Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 05, 2025

Everyone from my initial call, to my service advisor & technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly More

by Taramos18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha “SAMI”
May 05, 2025 -

Folsom Lake Ford responded

Thank you for your review! I'm happy to hear that our team at Folsom Lake Ford was able to meet your needs and exceed your expectations. Your appreciation for our customer service means a lot to us and we look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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