
Folsom Lake Ford
Folsom, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Folsom Lake Ford has always treated me fairly and courteously. The young man at the service desk, James Willis, is especially helpful and kind. courteously. The young man at the service desk, James Willis, is especially helpful and kind. More
Todo bien a excepción de no reemplazaron los limpia parabrisas espero que la próxima cita lo agan porque estaba en el paquete que pague. GRACIAS parabrisas espero que la próxima cita lo agan porque estaba en el paquete que pague. GRACIAS More
Luis in the service department was a pleasure to work with. He was very kind and efficient. Excellent customer service and in the end, a satisfied customer. Thanks Luis! with. He was very kind and efficient. Excellent customer service and in the end, a satisfied customer. Thanks Luis! More
I have always had wonderful experiences with Folsom Lake Ford. This time was no exception. Nazer really knows his stuff and is ultra polite and respectful. He knew every switch and detail on the new explore Ford. This time was no exception. Nazer really knows his stuff and is ultra polite and respectful. He knew every switch and detail on the new explorer and was very helpful. Mike who was the sales manager who i first met, was a great guy, Really liked visiting with him and was also a car guy, so you could tell he clicked with people that love cars. Finally, Tom Zerek is the guy i always go to when i want to buy something or get service done. I have known him for years, and he represents you all so well both at the store, and also away. Tommy always get me to the best xxxxxxyou have. The finance guy was also a Pro. I loved the whole experiance!!!! More
This dealership was a pleasure to work with. Sales reps I worked with ( Evan and Trey ) were not pushy at all. Gave us all the info we needed. Test driving experience was a breeze and we ended Sales reps I worked with ( Evan and Trey ) were not pushy at all. Gave us all the info we needed. Test driving experience was a breeze and we ended up going with a different Bronco based on their recommendations . Finance was great to work with as they were able to find us a better APR than our online pre approval. Overall a great experience with the dealership and their team. More
Excellent customer service by Luis. Kept me updated through the hole process during the repairs. Luis went out of his way to get me a loaner vehicle also. Vehicle was completed as promi Kept me updated through the hole process during the repairs. Luis went out of his way to get me a loaner vehicle also. Vehicle was completed as promised. Thank you Folsom Ford. The years of Excellent service are why we keep coming back to you. Thank you to everyone involved. More
Everyone from my initial call, to my service advisor & technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly appreciated. More