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Folsom Lake Ford
Folsom, CA
3,178 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 9:00 AM - 8:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,178 reviews
December 30, 2025
James was THE BEST Kept me informed and did above and beyond A KEEPER! I'll ask for James again 1 beyond A KEEPER! I'll ask for James again 1 More
by MGCOURTREPORTING
Verified CustomerEmployees Worked With
December 30, 2025
Salesman understood my needs, but didn't know much about the truck I needed. Given my unique registration, I was never given a chance to talk to the person who knew the procedures. the truck I needed. Given my unique registration, I was never given a chance to talk to the person who knew the procedures. More
by CLEFFEL
Employees Worked With
Other Employees :
Leo
December 29, 2025
I needed to pull out of a ditch and couldn’t get the front wheel to lock in order to engage 4 WD. Someone eventually helped me out, but I wasn’t sure the truck was safe to drive. Without much hope for s front wheel to lock in order to engage 4 WD. Someone eventually helped me out, but I wasn’t sure the truck was safe to drive. Without much hope for success, I pulled into Ford on a Saturday afternoon hoping to at least get some advice. I pulled out about an hour later with the front wheel lock fixed. Amazing! More
by Mcdave
Employees Worked With
James Willis
December 29, 2025
Again I was most impressed with the service that James Willis provided to me. I will always be a service customer at Folsom Lake Ford. I have bought a new KIA but unless it's a warranty problem I will u Willis provided to me. I will always be a service customer at Folsom Lake Ford. I have bought a new KIA but unless it's a warranty problem I will use James Willis in your Quick Lane department. Still have my C-Max and won't take it anywhere else. More
by BPORTER538
Employees Worked With
James Willis
December 29, 2025
I appreciated the customer service. We were approached fairly quickly and able to look inside the vehicles without hesitation. After explaining what I was looking for I was shown a vehi We were approached fairly quickly and able to look inside the vehicles without hesitation. After explaining what I was looking for I was shown a vehicle that I was happy with and ended up buying. Everyone was kind, and it was a good experience. They worked with us and I drove home with a brand new truck. More
by NICOLEMWESTON21
Employees Worked With
Scott Berry JR
December 28, 2025
Great service, fast repair. I will definitely be coming back for all my service and repair needs. I will definitely be coming back for all my service and repair needs. More
by MOESZY
Employees Worked With
December 28, 2025
They worked with me to find the car we really liked at a price we could afford. extremely helpful and professional sales staff. The finance guy was also very helpful. Got me in and out of finance faster tha price we could afford. extremely helpful and professional sales staff. The finance guy was also very helpful. Got me in and out of finance faster than any other dealership I’ve ever been to and was extremely polite. More
by WBEVANS76
