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Folsom Lake Ford

Folsom, CA

4.8
2,741 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,741 reviews

August 06, 2025

Friendly Nice, fast and reliable Will return again and again Excellent serve and business Ten More

by DAVE@SUNRISESOLARROOFING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Johnson
Aug 06, 2025 -

Folsom Lake Ford responded

Thank you for the wonderful review! We're thrilled to hear that you found Folsom Lake Ford friendly, fast, and reliable. Your satisfaction means a lot to us, and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 06, 2025

Buying experience was a straight forward transaction, FL Ford addressed all follow up requests and information. More

by VRGRWJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary - Sales
Aug 06, 2025 -

Folsom Lake Ford responded

Thank you for your review! I'm happy to know that your buying experience at Folsom Lake Ford was straightforward and that we could assist you with all your follow-up requests. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 06, 2025

I always get great service here. James is friendly and knowledgeable. I trust their work. More

by CRAIGSMITH0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Folsom Lake Ford responded

Thank you for your feedback, Craig! I am glad that you consistently receive great service at Folsom Lake Ford. James truly appreciates your recognition of his friendly and knowledgeable approach. Your trust means a lot to us, and we look forward to serving you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 06, 2025

I had some issues with my oil change last year that they assured me would be taken care of this year. They held to their word and provided great customer service. More

by KROFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zerkowitz
Aug 06, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! I'm glad that we addressed your concerns from last year and that you received great customer service at Folsom Lake Ford. Your satisfaction is important to us, and we appreciate your trust in us. We look forward to assisting you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 06, 2025

The service manager was great. He did everything and told me everything that that had been done to my vehicle More

by CMINTER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm delighted to hear that our service manager provided you with great support and kept you informed about everything done to your vehicle. At Folsom Lake Ford, our team strives to ensure our customers have a transparent and satisfying experience. I appreciate your feedback, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 06, 2025

Folsom Lake Ford is a reliable, trustworthy dealer for service. My husband is a retired mechanic and checks everything they recommend and he hasn't found that they recommend anything that isn't legitimat More

by VAKANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words! I truly appreciate your trust in Folsom Lake Ford. It’s wonderful to hear that you and your husband feel confident in our recommendations. Our team strives to provide reliable and honest service to all our customers. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 05, 2025

Great service and will be back. Always bring my explorer here for service when needed. More

by omatullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammie
Aug 05, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! I'm happy that you are satisfied with the service at Folsom Lake Ford. It's great to know that you trust us with your Explorer's maintenance. We look forward to seeing you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 05, 2025

From the moment I arrived I was treated like a person and not a number. My questions were answered with a smile while also encouraged to keep asking more. Nothing was pushy about the whole time I was there, More

by RODDY5252
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris who took me for test drive
Aug 05, 2025 -

Folsom Lake Ford responded

Thank you for your review! I'm pleased to hear that you felt valued and well-treated during your visit to Folsom Lake Ford. It's great to know that our team was able to assist you in a welcoming and pressure-free environment. We look forward to assisting you on your next visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 05, 2025

Service was great and easy. My warranty I bought covered my costs. I am happy with their professionalism. More

by Nathan Porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Folsom Lake Ford responded

Thank you, Nathan! I appreciate your positive feedback about your experience at Folsom Lake Ford. It's great to hear that our team provided great service and that your warranty covered your costs. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 05, 2025

Received an email in the morning regarding a Battery Recall. I called for the Mobile Service. He arrived at 2:40 the same day and completed the task. Great Service More

by E T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Folsom Lake Ford responded

Thank you for your review! I am glad to hear about your positive experience with our mobile service at Folsom Lake Ford. It's great to know that we were able to assist you promptly with your battery recall. We appreciate your feedback and look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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