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Folsom Lake Ford

Folsom, CA

4.8
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,471 reviews

May 27, 2024

Transaction was fast, easy, and a total delight. They will continue to have my business. More

by EH-BEAUTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle
May 30, 2024 -

Folsom Lake Ford responded

Thank you for the fantastic review! I am thrilled to hear that your experience with Folsom Lake Ford was fast, easy, and delightful. I appreciate your continued business and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2024

Great customer service and Nick was great to work with. Financing was very quick and no high pressure to sell add ons. More

by XINNES5400X
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Chad
May 30, 2024 -

Folsom Lake Ford responded

Thank you for your kind words about our team at Folsom Lake Ford! I'm delighted to hear that Nick provided you with excellent customer service. I strive to make the financing process smooth and pressure-free. I appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2024

Every one was pleasant to deal with, I like the no pressure environment and very friendly More

by n.kendrick
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio F.
May 30, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I am delighted to hear about your positive experience at Folsom Lake Ford. Our team always aims to provide a stress-free and friendly environment for our valued customers. I appreciate your feedback and look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2024

Working with Gayle is always great! !, she makes it quick and easy and you know you're being treated fairly. More

by 3COPUMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JW in finance
May 30, 2024 -

Folsom Lake Ford responded

Thank you for your positive review! I'm thrilled to hear that Gayle provided you with a quick and easy experience, ensuring you were treated fairly. I appreciate your feedback and look forward to assisting you again in the future at Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 27, 2024

Folsom Lake Ford, and Jake my sales rep was fantastic! The process from beginning to end was fairly simple and straight forward. More

by HAROLDJFRINK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake in Sales
May 30, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful review! I am thrilled to hear that Jake provided you with fantastic service during your visit to Folsom Lake Ford. We pride ourselves on making the car buying process simple and straightforward. If you ever need anything in the future, feel free to reach out. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 26, 2024

We have a 2022 Ford Explorer and make our service appointments with Luis Legarda. He is very professional and friendly. We are now pleased with the service we are receiving, which wasn't our past e More

by WRWCK71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
May 30, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I am thrilled to hear that Luis provided you with professional and friendly service for your 2022 Ford Explorer. I'm glad to have turned your past experience around at Folsom Lake Ford. I look forward to continuing to provide you with excellent service in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 26, 2024

Bridgette was friendly and got my issues resolved quickly. She communicated great and kept me updated on the progress of my repairs. More

by HALLKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Frye
May 30, 2024 -

Folsom Lake Ford responded

Thank you for the 5-star review! I am thrilled to hear that Bridgette provided you with excellent service, resolving your issues quickly and keeping you informed throughout the repair process. I appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 26, 2024

Folsom Lake Ford dealership was very friendly, professional and well informed about the vehicles being offered, great customer service and no pressure. More

by DIPPERWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Alaniz, J.W. Shankles
May 30, 2024 -

Folsom Lake Ford responded

Thank you for the positive feedback. I am delighted to hear that you had a friendly and professional experience at Folsom Lake Ford. Our team strives to provide top-notch customer service with no pressure. I appreciate your kind words and hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 26, 2024

Most painless car buying experience we’ve ever had. Gary Katz was our sales guy and man did he make this quick and to the point. We loved the service and our new vehicle. More

by PARGUELLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
May 30, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your car-buying experience! I am thrilled to hear that Gary provided you with exceptional service, making the process quick and efficient. I am glad you are enjoying your new vehicle, and I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 26, 2024

Buying a car can be a daunting experience but Folsom Ford made the experience enjoyable. More

by LCJNANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike D’Incecco
May 30, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I'm thrilled to hear that we made your car-buying experience enjoyable. If you have any questions or need assistance in the future, feel free to reach out. I appreciate your feedback! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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