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Folsom Lake Ford
Folsom, CA
971 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 971 reviews
May 22, 2024
Very helpful Conner was very helpful heat person to work with answers all questions very well appreciated with answers all questions very well appreciated More
by MMCCLURE5555
Verified Customer
Helpful May 21, 2024
Very tentative sales professionals. We received exactly what we wanted and the experience was somewhat relaxing. We received exactly what we wanted and the experience was somewhat relaxing. More
by M.BOROWSKI
Employees Worked With
Conner, Conor and Eric in finance. These were all 5 star employees. I didn't work with any of the employees listed above.
May 21, 2024
Had a great buying experience! Our salesman, Nazar, was fantastic. He is personable, knowledgable and was understanding of our needs. Our salesman, Nazar, was fantastic. He is personable, knowledgable and was understanding of our needs. More
by LINDA.MARTY
Employees Worked With
Nazar
May 21, 2024
Easy to schedule. My service manager was very helpful. The intake process for cars when brought in for service seems poorly coordinated and haphazard requiring over 3 My service manager was very helpful. The intake process for cars when brought in for service seems poorly coordinated and haphazard requiring over 30 minutes to get the vehicle checked in. More
by JLWMD123
Employees Worked With
Jim Z
May 21, 2024
Always have a good experience here. Service staff are friendly and professional, and try to get you out as quickly as possible. Service staff are friendly and professional, and try to get you out as quickly as possible. More
by NSTARBUCK88
Employees Worked With
May 21, 2024
Making the appointment was easy and on my schedule. When I arrived to drop the vehicle off, I was met by the Car Porter, he was very polite and helpful - informing me the Service Agent would be with m When I arrived to drop the vehicle off, I was met by the Car Porter, he was very polite and helpful - informing me the Service Agent would be with me soon, he continued to check up to insure I was not overlooked. The maintenance was under 2 hrs, so was able to wait in the most comfortable waiting room for a service department I have ever been in. The Service Agent informed me of the status of any recalls as well as other items to keep watch on such as the tires and other components. Fantastic service, very caring and polite. Great Job... More
by RICHSOAPER
Employees Worked With
Alex the car porter?
May 20, 2024
Dealer was good to work with. Disappointed about the f150 known oil leak issue. Ford covered the first 3 repairs under warranty, but not this time. Warranty should be from the la Disappointed about the f150 known oil leak issue. Ford covered the first 3 repairs under warranty, but not this time. Warranty should be from the last repair not from the first repair. More
by DROPPENLBS
Employees Worked With
Louis Legarda, excellent
