Folsom Lake Ford - Service Center

We have followed our service advisor who originated at Harrold Ford and moved postitions to Folsom Lake Ford. He makes the experience wherever he goes, a good thing. That would be Chuck Higgins, btw. He's Harrold Ford and moved postitions to Folsom Lake Ford. He makes the experience wherever he goes, a good thing. That would be Chuck Higgins, btw. He's been our advisor for about 20 years and five trucks. More

Never disappointed with Folsom Service so we’ll be back. Need to have our Explorer & Maverick which we purchased at Folsom Ford maintained. Thanks again Need to have our Explorer & Maverick which we purchased at Folsom Ford maintained. Thanks again More

It was fast. It was efficient. And the customer service was fantastic as always. Great job It was efficient. And the customer service was fantastic as always. Great job More

I have needed a dealer to respond quickly to issues a few times in the past 6 months, and Folsom Lake Ford has been great! They are responsive and quick to complete repairs once they get the vehicle. Jim Z a times in the past 6 months, and Folsom Lake Ford has been great! They are responsive and quick to complete repairs once they get the vehicle. Jim Z and Kay were excellent! I travel 80 miles to use this dealer, so that should say it all. More

Easy check in, Courteous, professional service, fair price, reasonable wait time, free coffee and cookies. price, reasonable wait time, free coffee and cookies. More

Not much to review was quick and easy for an oil change. My car does smell like it is burning oil though now. Maybe some spilled on the motor. My car does smell like it is burning oil though now. Maybe some spilled on the motor. More

Excellent service, made an appointment, arrived and was taken care of right away. Services were completed in an hour. taken care of right away. Services were completed in an hour. More

They did a great job on the recall and for my check engine light issue but I shouldn't of been charged twice for labor of 210.00 that's ridiculous and it was only 1 hours of work engine light issue but I shouldn't of been charged twice for labor of 210.00 that's ridiculous and it was only 1 hours of work More

Excellent service with great updates and I got my truck back better than when I dropped it off! 10/10 back better than when I dropped it off! 10/10 More

Luis Legarda is extremely professional, and considerate of the customer's time. He was very helpful in explaining the problem and fully discussed multiple possible solutions. Luis was very considerate to of the customer's time. He was very helpful in explaining the problem and fully discussed multiple possible solutions. Luis was very considerate to call me coordinate the vehicle pickup time. More