Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,567 Reviews

1,567 Reviews of Folsom Lake Ford - Service Center

Sort by
February 24, 2024

They were helpful. .Ez to work with…efficient job well done ..what’s not to like.?!!.. More

by M-GOOTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Good service timely and I appreciate being driven home while my truck was.being serviced More

by TONYSILVA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! We really appreciate your business, Tony. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Efficient knowledgeable and kept me informed about my truck. All work completed in a timely manner. Service writer was excellent More

by evngug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim ‘Z’
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful rating! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Felt respected and heard when I brought in my truck. The truck looked great after its wash and drove well.. Thanks. More

by MANDYEFO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! We really appreciate your business, Mandy. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Jaye was great, extremely helpful and nice. He was able to get everything fixed on my truck for me quickly, even new tires. More

by SHARWOOD25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Legette Jaye Ford
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Jaye was extremely helpful and nice to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Prompt, efficient and fast service. The recall issue was resolved. No complaints or any concerns. More

by MORGAN9341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Very pleasant and service done fast. My service tech greeted me and was efficient. Nice More

by JWYGAL6853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 24, 2024

Service was great. Person at the quick lane desk was great. Will continue to do business. More

by DAN.GREYBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback, Dan. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Fast, convenient, excellent service received. I will always bring my Bronco here for service maintenance More

by KCOFFEYSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2024

Special thank you to Jaye Ford for making my oil change easy and quick. Jaye demonstrated superior knowledge and professionalism during my entire contact with him. More

by ALZEMPIRE841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Report | Print
Feb 28, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
132
133
134
...
157