Folsom Lake Ford - Service Center

My parts writer, James Fuhs was wonderful. Good personality, I was in and out very quickly. He was very professional and helpful. I hope all my interactions with Folsom Lake Ford are this Good personality, I was in and out very quickly. He was very professional and helpful. I hope all my interactions with Folsom Lake Ford are this easy... More

Great customer service from Jaye Ford. Always take my vehicle to Folsom Ford for maintenance. Always take my vehicle to Folsom Ford for maintenance. More

Professional, courteous and knowledgeable service dept! They were able to fix my rotors while I waited and saved me $$ and time. Great place to train a puppy, too! They were able to fix my rotors while I waited and saved me $$ and time. Great place to train a puppy, too! More

Service is always consistent on their performance Customer service, Communication, diagnosis a plus for me! Customer service, Communication, diagnosis a plus for me! More

Jim always takes the best care of me and my family! Appreciate him and this team that make everything come together. Appreciate him and this team that make everything come together. More

Service was friendly and prompt. The prices were very reasonable. It’s the only place I’ll take my vehicle. The prices were very reasonable. It’s the only place I’ll take my vehicle. More

James was very friendly and enthusiastic. The car wash and vacuuming really made my car shine. The car wash and vacuuming really made my car shine. More

Gayle Blackwell is an excellent employee. She went above and beyond to be sure my truck buying experience was a pleasant one; Gayle did all she could to accommodate my daughter and me. If not She went above and beyond to be sure my truck buying experience was a pleasant one; Gayle did all she could to accommodate my daughter and me. If not for Gayle, I probably would have bought my truck elsewhere. Linda Carpenter was also a pleasure to work with and we appreciate all of her assistance. When I went to service to ask some questions I spoke with James Willis, and he was extremely helpful, answered all my questions and provided me with great information. I look forward to working with James in the future. More

I had to come in earlier than my appointment time listed, the gentleman that helped me said he’d do his best to get me in and out as quick as possible and he kept his promise. Very nice customer service! the gentleman that helped me said he’d do his best to get me in and out as quick as possible and he kept his promise. Very nice customer service! More

I have bought 3 cars from this dealership. All of the purchases went well and were a good experience. All of the purchases went well and were a good experience. More