Folsom Lake Ford - Service Center

They are good at explaining what needs to be done to the car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. More

They were ready for our appointment and check our tires for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. More

I was very pleased with James Willis your "quick Lane" advisor. I called your dealership because I was having a problem unlocking the front and rear passenger doors. James spent some time with me discussi advisor. I called your dealership because I was having a problem unlocking the front and rear passenger doors. James spent some time with me discussing the issue and told me to bring it in the next day. I did, and he took care of me right away. He had the problem fixed in an hour. Most importantly he made my wife feel comfortable with the service. More

Folsom Lake Ford is the best place to get maintenance done on your car. Their customer service is excellent! done on your car. Their customer service is excellent! More

Tommy was great. He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with figuring out the door code. Great service. More

Efficient knowledgeable and kept me informed about my truck. All work completed in a timely manner. Service writer was excellent truck. All work completed in a timely manner. Service writer was excellent More

Felt respected and heard when I brought in my truck. The truck looked great after its wash and drove well.. Thanks. The truck looked great after its wash and drove well.. Thanks. More

Great service, advisor explained everything in advance and truck was ready early! Excellent! Will come again and truck was ready early! Excellent! Will come again More

They were helpful. .Ez to work with…efficient job well done ..what’s not to like.?!!.. .Ez to work with…efficient job well done ..what’s not to like.?!!.. More

Good service timely and I appreciate being driven home while my truck was.being serviced while my truck was.being serviced More