Folsom Lake Ford - Service Center

Apt for oil change but waited 30 min. And windshield leaking car soaked in water couldn’t do anything without a diagnostic apt which 2 weeks out agreed to reseal windshield did nothing to And windshield leaking car soaked in water couldn’t do anything without a diagnostic apt which 2 weeks out agreed to reseal windshield did nothing to get water out of car. So much water floor mats squished with water. Took back twice to put same vent piece in under driver seat. Told there was half in water in chassis floor but they would charged $500 to remove driver seat to unscrew plug and apts two weeks out. Took to personal mechanic will not be going back car is a 2015 transit connect passenger with 17,500 miles. Told should get 20,000 maintenance done now since don’t drive much. Agreed thinking if get better service. I was wrong. More

The Quick Lane Service is the only way to go. The Team in this department is very friendly and courteous! The Team in this department is very friendly and courteous! More

THEY GOT ME IN AND OUT IN RECORD TIME , GREATLY ENJOYED THAT, JAMES WILLIS WAS GREAT, WILL COME BACK AND SEE HIM WHEN I NEED HIS SERVICES AGAIN THAT, JAMES WILLIS WAS GREAT, WILL COME BACK AND SEE HIM WHEN I NEED HIS SERVICES AGAIN More

I was helped with fixing my car even without an appointment.. the person who helped me pushed my car through even through to get checked out and fixed within the same day.. he didn’t have to do tha appointment.. the person who helped me pushed my car through even through to get checked out and fixed within the same day.. he didn’t have to do that and yet he still did I am very grateful and thankful for the service I got. More

Lacey really took excellent care and the service was on time and efficient. Best service around. time and efficient. Best service around. More

Needed an emergency repair to my F-150, FLF took it right in. The part I needed was a week out; they got it in 4 days and had me up and running the next day. Very happy with the service. Long time service cu in. The part I needed was a week out; they got it in 4 days and had me up and running the next day. Very happy with the service. Long time service customer, and I of course will be back for regular service. More

I always use Folsom Lake Ford for my service and repairs. My service rep. Jaye Ford is excellent and I would tell anybody who has a Ford to come here. My service rep. Jaye Ford is excellent and I would tell anybody who has a Ford to come here. More

Everything was taken care of in a timely and efficient manner. Luis always does a great job. My car was done when promised. manner. Luis always does a great job. My car was done when promised. More

All Excellent from my Salesman Marvin To the service representative Jim Z and Luis Legarda I’m very satisfied. representative Jim Z and Luis Legarda I’m very satisfied. More

I had a great experience. If possible I will purchase all my Ford vehicles here and have them serviced here too. Honesty about repair time is important, since I have experie If possible I will purchase all my Ford vehicles here and have them serviced here too. Honesty about repair time is important, since I have experienced just the opposite at some other locations. Keep up the good work! More