Folsom Lake Ford - Service Center

Service was excellent, like how was greeted and help with my concerns on my vehicle my concerns on my vehicle More

James was very professional and ensured I was well taken care of. 10/10 experience working with James! care of. 10/10 experience working with James! More

The service advisor was friendly and knowledgeable. She coordinated the service with a minor repair so I wouldn’t have to go back. Excellent service!!! She coordinated the service with a minor repair so I wouldn’t have to go back. Excellent service!!! More

Perfect service and communication excellent customer service and the tech was on time and finished without issues service and the tech was on time and finished without issues More

Folsom lake ford is the only dealer in the whole country that I trust. I have had three different trucks and vans serviced with them and they go above and beyond. They have highly experienced techs and can that I trust. I have had three different trucks and vans serviced with them and they go above and beyond. They have highly experienced techs and can even handle complicated electrical work. More

I was able to get in and out of there quickly! Fantastic service! Thank you so much! Fantastic service! Thank you so much! More

Service was great. James was the best & helped me by providing me information about my Edge I had no idea how to obtain! James was the best & helped me by providing me information about my Edge I had no idea how to obtain! More

DAVE is WONDERFUL. My experience with the last two service advisors, before Dave were NOT good and thus I had went out to Roseville Automall and was just as disappoint My experience with the last two service advisors, before Dave were NOT good and thus I had went out to Roseville Automall and was just as disappointed. You are closer to me in driving distance - so I came back with my husband, and DAVE offered help that Roseville would not do. THANK YOU DAVE!!! I hope you're there for a LONG time!! More

Dave Laughlin has always been very courteous and helpful, explaining what is needed and how long the service might be. We have had good experiences to date with the service department. Conner Shaw was very explaining what is needed and how long the service might be. We have had good experiences to date with the service department. Conner Shaw was very helpful with our questions regarding the possible purchase of another vehicle for our daughter. More

Jaye was very helpful, kept me updated start to finish! Made the process much easier Made the process much easier More