Folsom Lake Ford - Service Center

Jaye was very helpful, kept me updated start to finish! Made the process much easier Made the process much easier More

As always team completed the work quickly and efficiently. We would like to thank the Folsom Lake team. efficiently. We would like to thank the Folsom Lake team. More

excellent. The tech was thorough and courteous. Checked my batteries and found needing replacement. Very thankful! The tech was thorough and courteous. Checked my batteries and found needing replacement. Very thankful! More

Luis the service associate was friendly & very helpful. I came in for a recall issue & he found another recall to be done. I also told him about the slight battery issue I was having & that the auto sta I came in for a recall issue & he found another recall to be done. I also told him about the slight battery issue I was having & that the auto start / stop was not working. He stated & would have it checked out. Got a call a few hours later from him stating my truck was ready & also installed a new battery. I was very pleased with his attention. Thi is my 3rd vehicle I have bought from FLF & would recommend them to all. More

60k service plus a new battery within 2 hours. Waited at the service center. Good coffee with decent snacks. Contacted within minutes of arrival. Workers gave clear directions and detail on servic Waited at the service center. Good coffee with decent snacks. Contacted within minutes of arrival. Workers gave clear directions and detail on service. More

Luis is very helpful and always completely explains any issues pertaining to my car. He also tries to get an appointment as quickly as possible. issues pertaining to my car. He also tries to get an appointment as quickly as possible. More

Luis, the Service Associate, was very professional and helpful, and my service was completed to my satisfaction. helpful, and my service was completed to my satisfaction. More

My hands do not work well. Hard to type. It has taken ten minutes to type this. Hard to type. It has taken ten minutes to type this. More

Nick the Service Writer is incredible. Extremely patient and understanding. Both times my truck has been in, I’ve had to fight with warranty coverage, but he was very communicative and tho Extremely patient and understanding. Both times my truck has been in, I’ve had to fight with warranty coverage, but he was very communicative and thorough. I hope the next time I see him is just for routine maintenance, but if I have any problems, Nick and Folsom Lake Ford are the only place my truck will be going More

Lacey is very helpful. She completed all the work as per the work order in a timely manner She completed all the work as per the work order in a timely manner More