Folsom Lake Ford - Service Center

Our experience with Folsom Lake Ford has been great. We bought two vehicles, a 2020 Ford F150 and a 2022 Bronco Sport. Rene was outstanding to work with; his knowledge of the product help us obtain wh We bought two vehicles, a 2020 Ford F150 and a 2022 Bronco Sport. Rene was outstanding to work with; his knowledge of the product help us obtain what we wanted. Service with Louis More

We have been going to Folsom Lake Ford for years. We absolutely love your Dealership! We absolutely love your Dealership! More

My truck was returned to me with rubber cup imprints on the windshield. Also there was tape at the top of the windshield used for what I don't know. I think it would be good practice to wash the windshie the windshield. Also there was tape at the top of the windshield used for what I don't know. I think it would be good practice to wash the windshield and remove the tape BEFORE returning it to the customer. I would like to feel as if my business mattered and you were doing everything to insure I was satisfied without my having to point out the things you should be doing to perform great customer service and not just the bare minimum hoping its enough. More

I’ve been going to this service center for almost 3 years now and can say that I don’t want to go anywhere else. The staff have never pressured me into anything and are always very informative. One thing I r now and can say that I don’t want to go anywhere else. The staff have never pressured me into anything and are always very informative. One thing I really appreciate is how appointments are treated like they should be. I’ve never waited longer than the appropriate wait time. Thank you guys for always helping me and making my experience smooth! More

Get rid of this 15 word requirement and more people will submit reviews. Service was excellent as always. submit reviews. Service was excellent as always. More

Folsom Lake Ford dealership has been my go too for years and have very good service. and have very good service. More

Very prompt and good customer service. They truly went above and beyond. Thank you for a job well done! They truly went above and beyond. Thank you for a job well done! More

I am always given clear explanation of the work being performed and estimates on time it will take. The service is done thoroughly and I always enjoy interacting with the staff and all the people at Fol performed and estimates on time it will take. The service is done thoroughly and I always enjoy interacting with the staff and all the people at Folsom Lake Ford that take care of my truck, especially Jim "Z." More

The service was only average. Nothing extraordinary that would cause me to praise the service. In fact, there is nothing that I can say about the service that I received to conv Nothing extraordinary that would cause me to praise the service. In fact, there is nothing that I can say about the service that I received to convince that indeed, I actually received a service. I was provided with no details about the condition of my vehicle, or what was done with my vehicle. This level of service is, well.....average. Nothing to speak of. More

Service and repair work was all completed as expected. Jaye communicated as necessary to keep me updated with status. Jaye communicated as necessary to keep me updated with status. More