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Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,565 Reviews

1,565 Reviews of Folsom Lake Ford - Service Center

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March 24, 2025

I will definitely go back. Quick and clean service. Left my car very clean and on time. More

by edith_derheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Edith! I am happy to hear that you had a quick and clean service experience at Folsom Lake Ford. We take pride in leaving your car in great condition and appreciate your trust in us. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2025

Very efficient and knowledgeable team Thank you for a very pleasant experience I will be back More

by kevinbyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service / Wayne with shuttle
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Mar 26, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our efficient and knowledgeable team at Folsom Lake Ford. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2025

Great service and great prices. I Highly recommend this place for service and maintenance for your vehicle. More

by figueroaic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Folsom Lake Ford and found our service and prices to be excellent. Your recommendation means a lot to us, and we look forward to assisting you again for your vehicle's service and maintenance needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2025

Best service department in the area! I highly recommend them for all of your service needs! More

by GoSacKingsGo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! We're thrilled to hear that you consider Folsom Lake Ford's service department to be the best in the area. Your recommendation means a lot to us! We look forward to assisting you with all of your service needs in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2025

Nick is the best service advisor! Always attentive and willing to assist with any items. More

by TODD.CHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 25, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We appreciate your feedback about Nick and are glad to hear that he provided you with attentive service. At Folsom Lake Ford, we strive to ensure all our customers have a great experience. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2025

Since I've been going to this dealership. 2 years ago and I met Jaye. He's been nothing but more than a gentleman to me. In a very professional manner, a great service and customer service wi More

by Aaronfalk73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye ford
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Mar 25, 2025 -

Folsom Lake Ford responded

Thank you, Aaron! We truly appreciate your kind words about Jaye and the exceptional service you've received at Folsom Lake Ford. It's great to hear that our team has made your experience enjoyable. We look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 18, 2025

The dealership and Service Center has a great exterior atmosphere, inside the lobby it is large with plenty of room and with a giant fish tank that is awesome. The staff is extremely friendly and helpful. More

by ROBERTSANDERS8611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Payton ( service advisor) 5 Stars
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Mar 20, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! I'm thrilled to hear that you enjoyed the atmosphere at Folsom Lake Ford and appreciated our friendly service staff. It's always our goal to provide a welcoming experience for all our customers, even those who didn't purchase their vehicle with us. I hope to see you again soon for any service needs you may have! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 17, 2025

The service department did a great job! We will definitely go back in the future! More

by DWOODSFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our service department at Folsom Lake Ford. I look forward to seeing you again in the future. Safe driving! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 16, 2025

I wait while my service is done. They are quick and efficient. Jim Fuhs my service writer makes sure I have a pleasant wait and that I’m satisfied with my car. More

by WOODSK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're delighted to hear that you had a quick and efficient service experience at Folsom Lake Ford. It's great to know that Jim ensured your wait was pleasant and that you were satisfied with your car. We truly appreciate your feedback and look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2025

Timely service perfectly executed with no surprises! Service writer helped apply my Ford Points and I also got to redeem a coupon. I feel confident in the service and inspections on my vehicle. For t More

by JOHNKODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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