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Folsom Lake Ford - Service Center
Folsom, CA
1,567 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,567 Reviews of Folsom Lake Ford - Service Center
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September 18, 2024
Fantastic service! Very fast and professional will come back to get it serviced again always Very fast and professional will come back to get it serviced again always More
by cyrzachery
Verified CustomerEmployees Worked With
September 18, 2024
Although they had to order a part which took a couple days it was installed in record time days it was installed in record time More
by GILHULY
September 17, 2024
Professional, timely and they aren’t trying to sell you anything you go in and just get your oil changed and services.. it’s like that. anything you go in and just get your oil changed and services.. it’s like that. More
by rdenise.taylor
Employees Worked With
September 17, 2024
Great support for first service on my new ford! Thanks for being efficient with my time and making a shuttle available. Thanks for being efficient with my time and making a shuttle available. More
by procyon121
Employees Worked With
September 14, 2024
Excellent service. Jay was very prompt in checking out my vehicle and called very promptly with the answer to the problem. Very cordial person. I will ask for him ag Jay was very prompt in checking out my vehicle and called very promptly with the answer to the problem. Very cordial person. I will ask for him again for service! More
by JANMAG14
September 14, 2024
Best Ford dealership in Northern California! Best service provided by a reputable dealer and reliable car repair. The customer service is always a great experience. Best service provided by a reputable dealer and reliable car repair. The customer service is always a great experience. More
by BECKYCHA23
Employees Worked With
Other Employees :
Jason Parks in Fleet Sales - Fleet Dept
September 14, 2024
ervice was good and I always take my car to the dealer for service. Thanks.. for service. Thanks.. More
by albert.cosey
September 14, 2024
A whole lot of work was done on my truck at about 56K miles, under warranty. Since that time, I experienced a rough idle when I stopped, and the start stop feature kicked in. I don't like the feature, so miles, under warranty. Since that time, I experienced a rough idle when I stopped, and the start stop feature kicked in. I don't like the feature, so I usually just turn it off. But recently, I figured I better take it in for analysis. I did and the service rep told me it would cost me $225 to diagnose it plus whatever the cost to repair as it is now out of warranty as I have 61K miles on it. This is a continuation of the other repairs, but it was not acknowledged. Seems that this should have been covered as you should warranty the prior repairs when this started. More
by J_ZUEHL
Employees Worked With
JZ
September 14, 2024
James was amazing, friendly and accommodating. It’s nice to have good customer service these days It’s nice to have good customer service these days More
by CINDIODEM
Employees Worked With
