Folsom Lake Ford - Service Center

Great customer service and communication. Fast turn around with great shuttle service and prompt notifications. Fast turn around with great shuttle service and prompt notifications. More

They took care of the problem and did not charge me anything to make the repairs. anything to make the repairs. More

They did a nice job. They got everything fixed and I am happy. They always do. They got everything fixed and I am happy. They always do. More

Service was excellent and Louis was the best. I appreciate their promptness in getting my truck back to me. I appreciate their promptness in getting my truck back to me. More

For my Maverick recall, the service time was very short (about 2 hours). All the service people I dealt with were great. I also really appreciate the shuttle service provided to and from my home. (about 2 hours). All the service people I dealt with were great. I also really appreciate the shuttle service provided to and from my home. More

The needed repair was completed as expected. Happy with the results and performance so far. Happy with the results and performance so far. More

Got me in for an oil change and tire rotation early in the morning without having a appointment that was awesome because I drive a lot and work in different cities and don’t have time to wait a month for the morning without having a appointment that was awesome because I drive a lot and work in different cities and don’t have time to wait a month for an appointment More

Every time I visit Folsom Lake Ford, the visit is excellent. That’s why I always drive from Antelope to Folsom. Everyone is so friendly and welcoming and I appreciate that. excellent. That’s why I always drive from Antelope to Folsom. Everyone is so friendly and welcoming and I appreciate that. More

Although one recall was not addressed due to unavailable parts, my truck was serviced. It runs smother now. As usual, Jaye Ford was exceptional in providing customer service. He facilitated the service and parts, my truck was serviced. It runs smother now. As usual, Jaye Ford was exceptional in providing customer service. He facilitated the service and recall repairs . Jaye also provisioned for me to have a rental. I am fortunate to have him as my service advisor. More

Good service, communication on what was going on with my vehicle could have been better, but overall my experience was good. vehicle could have been better, but overall my experience was good. More