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Folsom Lake Ford - Service Center
Folsom, CA
1,491 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,491 Reviews of Folsom Lake Ford - Service Center
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Verified Customer
April 05, 2025
Always have a good experience. James explained everything to me and service was fast and friendly. James explained everything to me and service was fast and friendly. More
by RitaV
Employees Worked With
April 03, 2025
Promptly Greeted by a person when in lane to check in Service advisor was excellent very helpful Service advisor was excellent very helpful More
by JPARKOS
April 02, 2025
My experience with Folsom Lake Ford has been excellent, from the vehicle purchase through all service appointments. Their customer service is excellent. from the vehicle purchase through all service appointments. Their customer service is excellent. More
by gaged4243
April 02, 2025
Fast and efficient. The service writer listened to me as he was checking me in and kept me informed along the way. Jim “Z”, always on his game! The service writer listened to me as he was checking me in and kept me informed along the way. Jim “Z”, always on his game! More
by matt.whitton2
Employees Worked With
Jim “Z” 5 stars
April 02, 2025
Good customer service. Fixed all concerns about the truck. Answered all questions and thorough on explanation of services and features that the F150 has to offer. Fixed all concerns about the truck. Answered all questions and thorough on explanation of services and features that the F150 has to offer. More
by NACKCA
Employees Worked With
Josh in Sales. Connor in Sales and Carrie in service
April 01, 2025
Lacey. Is a fantastic service writer and person. Her and Tommy treat their customers fantastically and they are so professional. I will definitely keep comi Is a fantastic service writer and person. Her and Tommy treat their customers fantastically and they are so professional. I will definitely keep coming back to see them. Thank you More
by CAMIMOM50
Employees Worked With
Internet sales person Anatoly
April 01, 2025
Everyone from the guy who brought me my car to Dave the Service Writer to James the guy who checked me in and kept me informed of what was happening was very friendly and professional. When an oil leak wa Service Writer to James the guy who checked me in and kept me informed of what was happening was very friendly and professional. When an oil leak was discovered during the 20,000 mi. checkup, they were able to schedule the diagnostic/repair appointment for the next day so I didn't have to come back again. More
by JSPERERA45
Employees Worked With
Dave Laughlin, James Willis
April 01, 2025
Much better experience than at Roseville Ford. Glad I bought my truck here. Wish ford would fix the wear problem with the 2024 f250’s Glad I bought my truck here. Wish ford would fix the wear problem with the 2024 f250’s More
by CALPOLYTHROWFAR1
Employees Worked With
Female service advisor
April 01, 2025
I bought service for my truck when I bought it-through 2028. To my surprise it was a good decision, it has worked out well 2028. To my surprise it was a good decision, it has worked out well More
by DANMURPHY052
