Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,572 Reviews

1,572 Reviews of Folsom Lake Ford - Service Center

Sort by
August 28, 2024

Truck shop staff were the best. Gary and the staff were very professional and informative. Great bunch of employees. More

by WILLISLITTLE077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Folsom Lake Ford responded

Thank you, for your wonderful review! We are thrilled to hear that you had a great experience with Gary and our team at Folsom Lake Ford. We pride ourselves on providing professional and informative service, and it’s fantastic to know that our efforts made a positive impression. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 28, 2024

Great dealership, when in for safety recall and a transmission service, my service advisor was great, Will return for my next service More

by LEE.CRAIGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Folsom Lake Ford, especially with your service advisor. We appreciate your trust in us for your safety recall and transmission service. We look forward to seeing you again for your next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 28, 2024

Without question one of the best service experiences I ever had very professional and speedy More

by TOMMYDBAGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had one of the best service experiences at Folsom Lake Ford. We pride ourselves on professionalism and efficiency, and it’s great to know we met your expectations. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 27, 2024

Outstanding service. Service provider was amazing and really took care of my needs and car More

by krhoog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you received outstanding service at Folsom Lake Ford and that our team took such great care of your needs and your car. We appreciate your feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 27, 2024

Had a recall notice that the dealership was quick to fix. My customer service manager was very helpful. More

by jim.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Folsom Lake Ford responded

Thank you for your feedback! We're glad to hear that your recall notice was handled quickly and that our customer service manager was helpful during your visit. At Folsom Lake Ford, we strive to provide excellent service, and we appreciate your support. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 26, 2024

Amazing. Best Ford service in the region! Highly recommended if you are looking for honesty and transparency. More

by THEBILLBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Folsom Lake Ford responded

Thank you so much for your amazing review! We truly appreciate your kind words about Folsom Lake Ford, and we're thrilled to hear that you found our service to be the best in the region. Honesty and transparency are values we hold dear, and we're glad to know that you felt that during your experience. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 26, 2024

Brought our truck in for an oil change. James got it in and out quickly plus they topped off all the fluids and ran it through their car wash. More

by MD80KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that James provided you with quick and efficient service during your oil change at Folsom Lake Ford. Our team always aims to go the extra mile, including topping off fluids and giving your truck a refreshing wash. We look forward to seeing you again for your next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 25, 2024

I like how easy it is to get your oil changed. In the Quick Lube line, I was in and out in less than an hour ! Great Service ! More

by SJ4550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne, the shuttle driver is cool !
Report | Print
Aug 27, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our Quick Lube service at Folsom Lake Ford easy and efficient. Our team aims to provide great service, and I'm glad you were in and out in under an hour. I appreciate your support and look forward to seeing you again for your next oil change! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 25, 2024

The mobile service was so convenient! My tech was efficient and professional. Very happy with my experience. More

by ANGELA.BEUSAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My technician was great.
Report | Print
Aug 27, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our mobile service convenient and that the technician provided you with an efficient and professional experience. Your satisfaction is important to me at Folsom Lake Ford. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 24, 2024

Honest, fast and friendly. Did the work plus extra. They also followed up with us. More

by DANWFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept.
Report | Print
Aug 27, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm glad to hear you had a positive experience at Folsom Lake Ford. I strive to provide honest, fast, and friendly service, and it's great to know that our team went the extra mile for you. I appreciate your support and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
61
62
63
...
158