Folsom Lake Ford - Service Center

James Willis is the man! He alsways takes very good care of me, keeps me informed on what needs to be done, and he always a pleasure to work with! He alsways takes very good care of me, keeps me informed on what needs to be done, and he always a pleasure to work with! More

Folsom Lake Ford helped me effecfiley and affectilying! Not only did I need a routine check up for my vehicle but I was able to talk to an associate Leagette "Jaye" Ford did an amazing job taking care of m Not only did I need a routine check up for my vehicle but I was able to talk to an associate Leagette "Jaye" Ford did an amazing job taking care of me and my issue as it was able to be resolved quickly and efficiently without any hard time! More

Jim is always attentive. Understands our needs and delivers. The service is timely and quick and we're on our way! Understands our needs and delivers. The service is timely and quick and we're on our way! More

Nick took very good care of me & kept me informed about the status of my vehicle. The Ford customer service is always exceptional at Folsom Lake Ford . That’s why I keep coming back! the status of my vehicle. The Ford customer service is always exceptional at Folsom Lake Ford . That’s why I keep coming back! More

My car was repaired in a timely fashion and pleased with the level of service the level of service More

Staff at the counter was very efficient and friendly and the servicing guys did an excellent job. I like the free car wash that was offered. All round excellent service. the servicing guys did an excellent job. I like the free car wash that was offered. All round excellent service. More

The service provided was timely and exceptional. Bridgette was very helpful and kept me updated completely through the process. Bridgette was very helpful and kept me updated completely through the process. More

I would like to write about my positive experience with my vehicle being diagnosed at Folsom Lake Ford. The employees treated me and my car with great care. Everything was done promptly and efficiently. my vehicle being diagnosed at Folsom Lake Ford. The employees treated me and my car with great care. Everything was done promptly and efficiently. I left my car in the morning and picked it up the same day at a time convenient for me with a detailed report on the work done. More

Very pleased with my first service at the dealership after purchase. Seamless service, questions/issues addressed completely in a timely fashion as I had chosen to wait at the dealership. Jim in servi after purchase. Seamless service, questions/issues addressed completely in a timely fashion as I had chosen to wait at the dealership. Jim in service was very personable and helpful. More

Timely and curtious clean , comfortable, And I love my mustang. Service is good , did take a long time to get recal part in. We had to contact them. They were to call us. mustang. Service is good , did take a long time to get recal part in. We had to contact them. They were to call us. More