Folsom Lake Ford - Service Center

I want to thank our dedicated Service Advisor, Tommy Nares, for taking great care of us again this week with the 100K mile service. Tommy keeps me informed of what's going on and if they run into anyth Nares, for taking great care of us again this week with the 100K mile service. Tommy keeps me informed of what's going on and if they run into anything additional that needs to be done. We've been taking our Mustang here for service since 2016. Thank you Tommy and the FLF Service Team. We appreciate you keeping our pony in great shape. More

James Willis was very helpful and took great care of me and my car. I will definitely recommend Folsom Ford to others. and my car. I will definitely recommend Folsom Ford to others. More

I switched from Future Ford Roseville because I did not like there sales department or there service. I have 2 Fords and I don't normally use a dealer but Brigitte the service writer has taken such good ca like there sales department or there service. I have 2 Fords and I don't normally use a dealer but Brigitte the service writer has taken such good care of me I have decided to keep using them. More

Service was fast Service was easy Service was great Will definitely be back again Yolo Will definitely be back again Yolo More

This is our second truck from Folsom Lake Ford, and we love it. We have always appreciated the excellent customer service we received at Folsom Lake Ford. love it. We have always appreciated the excellent customer service we received at Folsom Lake Ford. More

Soon as I brought my vehicle into Folsom lake Ford fleet the riders are quick to write me up correctly annotating the appropriate details that I laid out before them. Not only were the text quick to diagnos the riders are quick to write me up correctly annotating the appropriate details that I laid out before them. Not only were the text quick to diagnose my vehicle but they are the subject matter expert in their field I would definitely be coming back to Folsom lake Ford fleet and I highly recommend the fleet department to any business that has a Ford fleet. Their lead diesel Tech Matt is the best More

Folsom Lake Ford makes it easy to have your vehicle serviced! They picked up and dropped off my truck! serviced! They picked up and dropped off my truck! More

Unfortunately Ford Motor Company has failed. Totally unacceptable business practices. Was never contacted concerning a problem that Ford knew about for 4 years. How can someone have there ve Totally unacceptable business practices. Was never contacted concerning a problem that Ford knew about for 4 years. How can someone have there vehicle repaired if never given a notification. Then to have Ford tell you you do not qualify for replacement. Very disappointed and disrespected and will never purchase another Ford product again. We no longer own the vehicle. More

The service person did not listen to the complaint I had with my Bronco Sport. He actually made me feel like I did not know how to "use" the buttons on my car that I have had for a few years. I was dismisse with my Bronco Sport. He actually made me feel like I did not know how to "use" the buttons on my car that I have had for a few years. I was dismissed as though it was MY mistake, when in fact there is something actually wrong with the car itself. The emergency brake shifts on when I am have been at a red light on its own twice now and for a whole day the emergency brake DID not work when I went to park. I have never had any problems like this EVER with my Hona Accords....and the service people at Honda would not have dismissed my concerns either. More

Friendly welcome and explanation of service. David Laughlin was engaging and showed interest in who I was and what I requested to have done for the service. David Laughlin was engaging and showed interest in who I was and what I requested to have done for the service. More