Folsom Lake Ford - Service Center

Great customer service. Nick was very helpful and courteous to our needs. He was able to explain to us what was being done and how long it would take for the necessary repai Nick was very helpful and courteous to our needs. He was able to explain to us what was being done and how long it would take for the necessary repairs. All done in a timely manner. Thank you! More

Luis, Service Department, is awesome. My battery died and I wasn't able to get over there until right before they closed. He swapped in a new one and I was back on the road in 20 minutes My battery died and I wasn't able to get over there until right before they closed. He swapped in a new one and I was back on the road in 20 minutes..Thanks More

Luis and Stewart take good care of me and is a credit to your dealership. your dealership. More

Work was completed on time. Very satisfied with everything Will return to have work done in the future Very satisfied with everything Will return to have work done in the future More

James Willis was super helpful and knowledgeable. The service team did a great job and was done in a timely manner. The service team did a great job and was done in a timely manner. More

Prompt, friendly service. Was completed in an appropriate amount of time. The employees were excellent and they seemed happy to be working. Was completed in an appropriate amount of time. The employees were excellent and they seemed happy to be working. More

My first time visiting. Staff was cordial and responsive. My service writer was very, very helpful. They did great work and got me in and out quickly even though I didn't ha Staff was cordial and responsive. My service writer was very, very helpful. They did great work and got me in and out quickly even though I didn't have a scheduled appointment. Thanks Folsom Lake Ford. I will be back. More

Super friendly and easy to work with. Very concerned with keeping your vehicle in top condition and very competitive rates! Very concerned with keeping your vehicle in top condition and very competitive rates! More

Thank you for your service to the 2015 Ford Edge on April 26, 2034. James was terrific. Too bad my warranty doesn’t cover the damages lug nuts. 26, 2034. James was terrific. Too bad my warranty doesn’t cover the damages lug nuts. More

Always happy with my service very professional and complete Jim valley and key this time always great complete Jim valley and key this time always great More