Fontana Mazda
Fontana, CA
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From Anthony in Sales, Yogi in Finance to Vanessa in Service have always treated me like family, during the sales process of buying my brand new 2020 Mazda 6 Touring. Service have always treated me like family, during the sales process of buying my brand new 2020 Mazda 6 Touring. More
Bought a 2019 CX-5. Love the car, but I hated my experience at the dealership. Price was 1800 more than advertised because of dealer installed options I did not want but they "could not" remove. The experience at the dealership. Price was 1800 more than advertised because of dealer installed options I did not want but they "could not" remove. Then they never transferred ownership of my trade in. I got DMV notices that I needed to register it. Then I got a bill from a toll road that I had to pay. I went to the DMV site and registered it as transferred ownership. Called, left messages...crickets! More
Best experience I have ever had purchasing a vehicle. Everyone went out of their way to accommodate my needs, especially Katrina. We will definitely recommend friends and family to Fontana Mazda for any Everyone went out of their way to accommodate my needs, especially Katrina. We will definitely recommend friends and family to Fontana Mazda for any future purchases. More
Everybody was very nice and answered all my question regarding car and paperwork. I defiantly had a good experience at car dealer and would recommend to friends. regarding car and paperwork. I defiantly had a good experience at car dealer and would recommend to friends. More
All the staff was friendly, helpful and professional. Service details was explained and options given regarding purchase of future tires. Was given date and time of service on short notice. Will definite Service details was explained and options given regarding purchase of future tires. Was given date and time of service on short notice. Will definitely recommend More
I am very disappointed and dissatisfied with this dealerships customer service. I bought my car the day before Father’s Day. We came in at 1:00 were approved at about 5:15. When we came in there dealerships customer service. I bought my car the day before Father’s Day. We came in at 1:00 were approved at about 5:15. When we came in there were only a few people but then they got swamped. We were made to wait to sign our papers until 10:30. We were not given our gap paperwork. I was told it would be mailed out the next week. It wasn’t. I called for 3 weeks and finally got someone to e-Mail it to me. Because I was inconvenienced at signing and mishandled with paperwork I asked for a set of floor mats for the car. Several times I asked. I am told we will get back to you and no one EVER calls! Yesterday I spoke to someone in person about this and I’m still waiting. However the salesman and the service dept have been excellent. More
