Fontana Mazda

I bought a car from Fontana Mazda, the process went great and fast. Salesman was professional and explained everything. I highly recommend this dealership/employees. and fast. Salesman was professional and explained everything. I highly recommend this dealership/employees. More

My daughter bought her 1st car in June.Didn’t get 2nd set of keys. Got the run around so I had to call a few times until I finally got an appointment to FINALLY get her 2nd set in August. I really feel like of keys. Got the run around so I had to call a few times until I finally got an appointment to FINALLY get her 2nd set in August. I really feel like they’re very helpful/nice when you’re buying the car & the subsequent service is subpar. More

All the staff were good for my purchase. My only concern is that only one key fob was provided. I would recommend dealership my friends. is that only one key fob was provided. I would recommend dealership my friends. More

Excelente atención y servicio! Totalmente recomendados!! Dispuestos a ayudar con tus necesidades! Sin dudarlo volvería y recomendaría este lugar para la compra de un automóvil. Dispuestos a ayudar con tus necesidades! Sin dudarlo volvería y recomendaría este lugar para la compra de un automóvil. More

Kacey is the best. I'm am glad I purchased a vehicle through her. She was very open and honest and has gone above and beyond whenever I need assistance. through her. She was very open and honest and has gone above and beyond whenever I need assistance. More

Ceased was great. His customer service was top notch from the moment we started talking on the phone to make the appointment. He understood my situation and worked with me. from the moment we started talking on the phone to make the appointment. He understood my situation and worked with me. More

Juan really wanted to make sure that I was happy with my service. He was able to have the servicemen complete my service in a timely manner service. He was able to have the servicemen complete my service in a timely manner More

Very helpful staff and courteous. Chris is very helpful. Clean environment water, coffee available. Chris and staff willing to give discounts and make the visit pleasant. Clean environment water, coffee available. Chris and staff willing to give discounts and make the visit pleasant. More

I brought my car in for the initial service, and I found out afterwards that the first oil change was supposed to be at no charge. Nobody mentioned this. In addition, they could not fix three of the report out afterwards that the first oil change was supposed to be at no charge. Nobody mentioned this. In addition, they could not fix three of the reported issues. I paid for a car wash, but the carpet was not vacuumed. When I arrived to pick up the car, they sent me to another area to do paperwork, but there was nobody staffing this desk.Seems like this dealer is not ready for prime time. Very disappointed. not More

Horrible service never going again. Took in car for routine maintenance at 11am appointment. I was told needed fuel injection maintenance for additional charge which I agreed and also ask to get a part routine maintenance at 11am appointment. I was told needed fuel injection maintenance for additional charge which I agreed and also ask to get a part for my vehicle. I was told that if the part was in stocked they will put it and if it wasn't they would order it. I called to pick up my vehicle since it was passed 6 and I was informed that the service closes at 5. I asked if my vehicle needed to stay overnight and no one knew since department was closed. I ask why wasn't I informed of the situation I asked to speak to a manager. I spoke to Shawn since he was the manager available. He returned my call letting me the car was ready and I could pick up. I said I'm going to pick it up and he said I had a few minutes since they where about to close and that he could only take card no cash. I arrive at the location and ask to know about the replacement part I had asked for and to have all charges explained to me. They couldn't explain and Shawn didn't know the status of the part. He offered a free oil change in which I asked if the oil change was charged he stated that not at this time but next yes. I asked why since I had transferred my maintenance package from Loma Linda and was told when I made appointment that it was applicable there. He didn't have proper response to the situation. He had no knowledge of what was going on and didn't bother to inform himself well. The communication is horrible. I still haven't been informed in regards to the part I inquired about. And for not following up and informing you of the status of your vehicle a simple free oil change is just plain laughable. They need to keep better track of customer cars and their needs beyond the selling point. More