Fontana Nissan

Poor Service Quality After a radiator replacement on a regularly maintained 2007 Nissan Altima, the mechanics left the AC system's freon depleted causing a major issue d After a radiator replacement on a regularly maintained 2007 Nissan Altima, the mechanics left the AC system's freon depleted causing a major issue during 100 degree weather. **Note** that the A/C worked before the car was dropped off, the day it was picked up, and ultimately failed the next morning. The day after calling into the Service Dept. to report the problem, the Service Rep. said that the maintenance was NOT related and there would be a charge of $180 to inspect and fix. Standard procedure during a Radiator replacement is to vacuum the existing freon from the line and store it. Upon completion of the maintenance the freon is to be recharged or the customer is to be informed that the level was low and it would need to be recharged. What happened to customer service? What happened to quality of service? With this level of negligence, I begin to question the integrity of the radiator maintenance and quality of all maintenance completed at this dealership. I strongly recommend customers to consider there options before engaging with this dealership. More

Rogue 2016 Purchase All parties at Fontana Nissan were courteous and knowledgeable about the dealership. I like not feeling pressured. All those involved made me feel com All parties at Fontana Nissan were courteous and knowledgeable about the dealership. I like not feeling pressured. All those involved made me feel comfortable during the process of purchasing my 2016 Rogue. More

Nissan of Fontana Liars with bad service, covered up with moderate customer service. Will be taking my service anywhere but here. Also if you plan to purchase from them Liars with bad service, covered up with moderate customer service. Will be taking my service anywhere but here. Also if you plan to purchase from them make sure you review your contract prior to paying. More

Pre-owned and service Initially my wife and I were searching for a used car for our daughter. We were introduced to a beautiful '16 Rouge with 3K miles @ a discounted price Initially my wife and I were searching for a used car for our daughter. We were introduced to a beautiful '16 Rouge with 3K miles @ a discounted price. My wife kept the new purchase and we passed my wife's car to our daughter. Jennifer Aguilar and Frank Bachman were Fantastic! Recently we brought our two other Sentras for service, Rick del Rosario was our service advisor and he was very knowledgeable and friendly. Every time we walk into this dealership... We feel right at home. Thank you Fontana Nissan. More

car buying Leo was great - work hard to get the deal we wanted. Knew the answers to our questions. Would use him again if shopping for a car Leo was great - work hard to get the deal we wanted. Knew the answers to our questions. Would use him again if shopping for a car More

Professional Employees are very nice and professional. They went that extra mile to experience my complaint and fixed it quickly. They also have the best popcorn Employees are very nice and professional. They went that extra mile to experience my complaint and fixed it quickly. They also have the best popcorn! More

They are car dealers -of course they lie As with every car dealer they're going to say anything to make the deal they're going to play the game back-and-forth between the manager in the real As with every car dealer they're going to say anything to make the deal they're going to play the game back-and-forth between the manager in the real manager And the front door manager and the back door manager and of course once you get to the back room it's a whole other manager and you start the deal again. If you think you're going to get a great deal go to car pros or go to one of those true car deals because as you will with Any Car Dealer. They Will always take advantage of you if they can. And they of course they will lie to you. More

The mechanic was nice The mechanic was very nice but the Nissan car I have issues with for it to be too knew I was kind of disappointed but the mechanic and the service peo The mechanic was very nice but the Nissan car I have issues with for it to be too knew I was kind of disappointed but the mechanic and the service people was very nice More

Great shopping experience Great people working in this dealership. I got exactly what I was looking for, regarding price & monthly payments. Will definitely go again.. Ask for Great people working in this dealership. I got exactly what I was looking for, regarding price & monthly payments. Will definitely go again.. Ask for Mr. Francisco Alcaraz he was so patient with us. More

Excellent service. Excellent customer service with service adviser David Pisani. Every visit he approachs with a smile and it's a pleasure to see positive people like hi Excellent customer service with service adviser David Pisani. Every visit he approachs with a smile and it's a pleasure to see positive people like him.in the public eye. Keep up the good work David. More