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Fontana Nissan - Service Center

5.0

407 Lifetime Service Reviews

16444 South Highland Avenue, Fontana, California 92336

407 Reviews of Fontana Nissan - Service Center

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November 07, 2019

"Sentra service"

- Ktwebb

Herman was very helpful! Kept me updated every step of the way while my car was in service! Wouldn’t of wanted it to have been any other way. He made sure I knew what was going on and gave me an idea of when things would be done.

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Yes
Employees Worked With
Nov 10, 2019 -

Fontana Nissan responded

We can't tell you how nice it is to hear that our team went above and beyond to provide you with an enjoyable experience. Thank you so much for choosing Fontana Nissan and we look forward to working with you again!

October 31, 2019

"Great service!"

- grooviegurl9

I called last minute to see if I could have my car checked because of a noise it was making. David said to bring it by for a look, and it turned out both front and back brakes needed replacing. David was awesome and got my car in right away, made sure I was taken care of, and everything was fixed.

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Yes
Employees Worked With
Nov 04, 2019 -

Fontana Nissan responded

Grooviegurl9, we're glad to hear we delivered such a great experience with the help of David. If there's anything further we can do for you, we are happy to help!

October 27, 2019

"Great"

- Ernestina

Very attentive, kept me informed of the status on my nissan pathfinder. The rental process was easy and fast as well as the drop off and pick up of my vehicle

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Yes
Employees Worked With
Oct 30, 2019 -

Fontana Nissan responded

Thank you for taking the time to share your great feedback! We are pleased to hear your experience was great.

October 25, 2019

"Friendly welcoming"

- Leslie

I had a very friendly welcoming from when I got in the store to them dropping me off at home, David and Eric where super helpful. David made sure I was taken care of by exactly asking me precise questions about my car problem and Eric being the shuttle driver made sure I had a comfortable, enjoyable ride home.

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Yes
Employees Worked With
Other Employees : Eric
Oct 30, 2019 -

Fontana Nissan responded

Leslie, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did and we look forward to helping again in the future. Take care!

October 25, 2019

"Awesome customer service"

- Gina

All my cars have been Nissans and I really appreciate the awesome customer service from the entire Nissan team. Everyone is friendly and extremely professional.

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Yes
Employees Worked With
Oct 30, 2019 -

Fontana Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

October 24, 2019

"Efficient"

- Destiny

I'm a returning customer for multiple years. Very friendly staff and great service. Recommend this location. Drop off service is great. Happy customer. Thumbs up.

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Yes
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Oct 30, 2019 -

Fontana Nissan responded

We appreciate your positive review about your recent experience with us!

October 22, 2019

"Fast and Friendly"

- Alex Chinchilla

Came in to get my passenger side window fixed (2015 Nissan Rogue) as it turned out, it had fallen off the track. From the moment I came in everyone was polite and helped me as soon as they could. I never felt ignored or forgotten. Offered a simples and fast solution and had I not been unavailable to pick up my car I would have gotten it back the same day. Thank you!

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Yes
Employees Worked With
Other Employees : I don’t remember his name but whoever gave me a ride on the shuttle. He was a younger guy mentioned he was fairly new but very professional and friendly. Made the ride comfortable!
Oct 30, 2019 -

Fontana Nissan responded

Alex Chinchilla, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fontana Nissan!

October 22, 2019

"Simple and easy"

- Raqueljackson

David was clear about communicating with me as soon as my car was looked at and diagnosed. He called right away. He offered me water when I was there and made a bad situation bearable.

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Yes
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Oct 30, 2019 -

Fontana Nissan responded

Raqueljackson, we are very happy we could provide you with a positive experience at our service department! We're looking forward to your next visit with us!

October 22, 2019

"Quick and easy"

- christina.robles11

Brought my car for an oil change today but make an appointment. My car was ready in just about an hr or so. The service was great and quick and I was happy to get updates via text which made things so much easier. My service advisor was David Pisani and he made things so easy.

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Yes
Employees Worked With
Oct 30, 2019 -

Fontana Nissan responded

Christina.robles11, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2019

"Excellent!"

- ROSALIA

This is the very best service advisor! Hes so helpful, polite and absolutely the best Always! Would definetly recommend it in a heartbeat! I come all the way from Moreno Valley!

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Oct 30, 2019 -

Fontana Nissan responded

Thank you so much for leaving us this incredible feedback! We are super appreciative of your willingness to go the extra distance to do business with us! If you have any further questions, please give us a call. We're always happy to help!

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