Fontana Nissan

Looking to purchase an Altima Fast , Friendly service !! Ended up purchasing my Altima and I love it and am very satisfied with our service . We were out of there in no time . Fast , Friendly service !! Ended up purchasing my Altima and I love it and am very satisfied with our service . We were out of there in no time . More

The only place to purchase a new/used vehicle. PERIOD. As an active duty military service member, I am always in a new area. I was looking for a 2007-2008 Nissan 350Z and looking to trade in my 2006 350Z R As an active duty military service member, I am always in a new area. I was looking for a 2007-2008 Nissan 350Z and looking to trade in my 2006 350Z Roadster. I saw the ad for a 2007 Grand Touring 350Z and immediately called. I spoke with Alyssa Verduzco and she informed me that the car was available still and there had been a lot of calls on it. I told her I would not be able to make it into the dealership until I was off work but she assured me they would be open. When I arrived at Fontana Nissan, I asked if Alyssa was in. After the paged her, the receptionist informed me that Alyssa was gone and that Jose Figueroa would help me. Mr. Figueroa answered all my questions and we went for a test drive in the vehicle. Upon returning from the test drive we negotiated trade in values and cost of the vehicle. Mr. Leon Danayan made sure I got the deal I wanted and was satisfied with. Mr. Figueroa and Mr. Danayan are professionals who understand the automotive consumer market and I would not hesitate to recommend anyone looking for a car new/used to them. After driving the vehicle back and the next day I noticed there were a few things wrong with the vehicle. The driver's side headlight assembly had a lot of condensation, the windshield weather stripping came off driving home, and the brakes were extremely squeaky. I called back and spoke with Alyssa and she told me to bring the vehicle back in and assured me that they would take care of everything at Fontana Nissan's expense. She understood that these things were not noticed when I came in the evening prior and went on a short test drive. She assured me that it would all be taken care of and coordinated with Mr. Michael Malkin in the service department to take care of me. I drove to drop off the car early in the morning the next day and met Mr. Michael Malkin. He was expecting me and took notes on all the issues I wanted checked out. I left the vehicle with him and headed to work. At work I received a call from Mr. Malkin stating that they had replaced the driver's side headlight, installed new weather stripping, and resurfaced the rotors. He said that the brakes were still making some noise and that if I was not satisfied they would replace the pads. I picked up the vehicle and left. I drove the car for a couple days and the brakes continued to squeak. I called Mr. Malkin back and told him the brakes were really loud. He ordered the parts and contacted me within 2 hours as promised. I brought the car back into Fontana Nissan and spoke with Mr. Malkin and then Ms. Verduzco. Ms. Verduzco assured me again that everything would be taken care of and that she was sorry for any inconveniences and the amount I was driving to the dealership. I was driving from the Menifee area to Fontana each time. She spoke with her supervisor and they are mailing a gas card to compensate me for my fuel expense. I did not ask or request any kind of compensation! Mr. Malkin later spoke to me and said they replaced the pads and resurfaced the rotors again but they were not satisfied with the noise reduction. He ordered two brand new brake rotors and asked if I had the time to wait around. I told him yes and he apologized again for having to wait around. They replaced the entire front brake system and ensured that I was satisfied. Alyssa Verduzco and Michael Malkin again stated if anything went wrong to contact them and it will be fixed. What normally would be a horror story for a consumer buying a used vehicle, completely restored my faith in the integrity and customer service skills of professionals like Fontana Nissan in the consumer automotive industry. This is by far the best car dealership I have ever been to and they have made a customer for life. There is no need to shop around at any other dealership. Even if I was not a huge Nissan fan, I would buy one and make sure it came from Fontana Nissan because I would be confident they had my back. I love the car and will be referring anyone I know or meet to visit Fontana Nissan. Thanks again Fontana Nissan for your outstanding attention to detail, integrity, professionalism, and amazing customer service skills. More

a great experience ! I was just passing by from another dealer, no thinking of getting another car, but a nice and professional sales lady Delmi Blanco invite me to test d I was just passing by from another dealer, no thinking of getting another car, but a nice and professional sales lady Delmi Blanco invite me to test drive any car, with out any compromise I choose an Altima, from that short drive I felt in love with the car performance, I end up trading in my new Honda civic, ms Blanco made me feel that she really cared about helping me, the whole transaction took a lot less time than my previous experiences in buying a new car I'm very pleased with the dealer performance and very thankful with Ms Blanco's experience and help Sincerely Miguel Mendez More

Fantastic!! <3 I saw Fontana Nissan online while car shopping and decided to give them a call. I was surprised with how informative and nice Eddie was when I talked I saw Fontana Nissan online while car shopping and decided to give them a call. I was surprised with how informative and nice Eddie was when I talked to him. He made me feel that he really cared about helping me and not just interested getting another sale under his belt. When I got to the dealership they were very transparent and honest with the buying process which made me feel confident with my purchase. I love my Nissan Altima and I would recommend Fontana Nissan to anyone looking for a great car buying experience this year! I want to also thank Luis Hernandez for talking to my father and working with the thoughest guy and coming down with a great price arrangement!! Highly recomment Eddie Latigo and Luis Hernandez to help you guys in your purchase of your new car!! <3 Thank you guys!! More

Our first car experience ! First family car experience was great and we love our brand new Nissan Sentra SR! The Salesman were great and very friendly! We ended up leaving after First family car experience was great and we love our brand new Nissan Sentra SR! The Salesman were great and very friendly! We ended up leaving after closing but it was overall worth it. Chris and Leon were very nice and reasonable. More

GREAT JOB!! We just have to say our experience was the most OUTSTANDING car buying experience we have ever had!! Everyone we dealt with shook our hand, everyone We just have to say our experience was the most OUTSTANDING car buying experience we have ever had!! Everyone we dealt with shook our hand, everyone we dealt with spoke to us with a big smile on their faces and expressed they were happy we came to Fontana Nissan. We could not have been happier! Phil worked so hard to get us a great deal. Steve was so knowledgeable about the car we purchased, he was able to answer all of our questions. Chris was delightful! He has a great sense of humor and made us feel very important. Danny was the initial sales person we dealt with over the phone. We were unable to come to the dealership on the day we had told Danny we would but we met his co-worker Alyssa when we were finally able to come in. Alyssa greeted us at the door and explained who she was with a big smile on her face. Everyone made us feel so welcome. GREAT JOB everyone!! More

Fantastic! After tying multiple dealerships from Texas all the way to the west coast, I finally managed to locate the part I needed. First I spoke with Nicki, w After tying multiple dealerships from Texas all the way to the west coast, I finally managed to locate the part I needed. First I spoke with Nicki, who confirmed that the part I was looking for was in stock, and that even though I had called, I could still get the online discount (website had not been updated to reflect the part, it had just come in that day). She was very friendly, and very helpful. She transferred me to Juan to get my order placed and shipped - not only was he polite, he was incredibly knowledgeable, and was able to tell me the signal output for several different versions of a sensor - unprompted! He answered my fairly random and obscure questions without hesitation or doubt. The shipped item even arrived a day early - at a reasonable shipping price! A great experience with a great team. Definitely ordering my parts from Fontana Nissan in the future! More

great experience I Had great customer service the lady that helped me was eager to show me around. She specified each model and i left with the one I wanted so in the I Had great customer service the lady that helped me was eager to show me around. She specified each model and i left with the one I wanted so in the end i was satisfied. She also helped me find the best price possible. It was a nice environment and i would recommend this nissan to other buyers More

They aim to please! I purchased my 5th car from Fontana Nissan! Queanna, Claudia and Frank went above and beyond to get the exact car, color and price. I LOVE my new Cube I purchased my 5th car from Fontana Nissan! Queanna, Claudia and Frank went above and beyond to get the exact car, color and price. I LOVE my new Cube and I LOVE Fontana Nissan!! More

"ALONSO CERRILLOS IS THE BEST SELLER" My experience at Fontana Nissan was excellent. Alonso Cerrillos is a very polite, respectful, patient, hard-worker and professional seller. I compared My experience at Fontana Nissan was excellent. Alonso Cerrillos is a very polite, respectful, patient, hard-worker and professional seller. I compared prices in different Nissan locations and I definitely came back to Nissan of Fontana, firs because of the customer service that Alonso offered us and second because I got a good deal. I absolutely recommend to go to buy a car at Fontana Nissan, and make sure you ask for Alonso Cerrillos. He is a great seller; very professional. More