Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,461 reviews
I found Delorean Rogers to be professional follow-up superior and all needs have been met and exceeded. I would highly recommend him. Excellent experience... superior and all needs have been met and exceeded. I would highly recommend him. Excellent experience... More
Amazing customer service! I can't thank these two enough for being so patient and helpful to me in getting me in my first brand new car! enough for being so patient and helpful to me in getting me in my first brand new car! More
The dealership was so clean, bright and attractive. Michael Callas was so knowledgeable and easy going. I felt like I was looking at cars with a friend. Paul also was so pleasant and helpful. Finance w Michael Callas was so knowledgeable and easy going. I felt like I was looking at cars with a friend. Paul also was so pleasant and helpful. Finance was also excellent and easy to understand. This was a fine dealership all around and I will return there for my next car. More
The only place we buy our fords because we feel they have the best customer service and best products. We will forever buy at ford country. Also buying a ford is the backbone of american automobile and they the best customer service and best products. We will forever buy at ford country. Also buying a ford is the backbone of american automobile and they didnt take a government bailout. More
Have a great rating for our experience and service from Jesse Silva and the technicians in the service dept. Excellent in all regards. Also, the shuttle driver, Charlie. Jesse kept us apprised of all n Jesse Silva and the technicians in the service dept. Excellent in all regards. Also, the shuttle driver, Charlie. Jesse kept us apprised of all necessary work to be done, and how long our wait would be, as we were staying at the Sunset Casino and did not know how long we would have to stay. Thanks again and we will ask for Jesse when we come again. More
Neal really took our whole experience over the edge. If it wasn't for him, I wouldn't have purchased a car here. I was looking for several months, and went to many dealerships. I dealt with other pushy sal it wasn't for him, I wouldn't have purchased a car here. I was looking for several months, and went to many dealerships. I dealt with other pushy sales people at the other places. It was so unappealing. Neal gave me the space and time I need to make a decision. More
It was over all a great experience. Twice in the past I've been disappointed with Ford Country however, after this last visit I was beyond happy. The team really went out of their way to get me what I w I've been disappointed with Ford Country however, after this last visit I was beyond happy. The team really went out of their way to get me what I wanted, and made it work for my budget. Thanks Guys! I will for sure be back! More
If it were up to Chris Montana, I would not return. The man is incredibly rude. Jay Young and Joe Flatt saved the day. They took what could have been a VERY bad experience and turned it into a wonderful on man is incredibly rude. Jay Young and Joe Flatt saved the day. They took what could have been a VERY bad experience and turned it into a wonderful one. Chris Montana, on the other hand, should not be a sales manager. He is small minded in his approach and has no concept of what customer service is. I cannot thank Joe Flatt and Jay Young for taking the time to make sure I left a very happy customer indeed, and because of them I will always be a supporter and customer of this location. More
I went into this dealership looking to buy a quality used car with a warranty as fast as possible to replace my current car that was having problems. Immediately after talking to Paul, he completely empa car with a warranty as fast as possible to replace my current car that was having problems. Immediately after talking to Paul, he completely empathized with my situation and took action. He asked for my parameters of what I was looking for and my price range and gave me his input. Knowing it was a time constricted situation, he worked faster than I thought was possible. He came back to me with a range of options that satisfied my needs. He took care of the financing situation just as gracefully. He got me a deal and interest rate much better than I had expected under the terms. I will definitely go back to him with any business I can provide. More
Jesse Silva was a pleasure to work with. He was professional, courteous and friendly. When he said he was going to call at 2 pm, he called at 2 pm, when he said he would call in the morning, he ca professional, courteous and friendly. When he said he was going to call at 2 pm, he called at 2 pm, when he said he would call in the morning, he called in the morning. It is so refreshing to have a service representative actually follow through. Jessie was extremely helpful in dealing with the representative from my Continued Service Plan. When it was time to pick up my car he made the arrangement for the shuttle to pick me up from home; I didn't have to. Jesse is an asset to Ford Country. More