
Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I brought my vehicle in for a cash repair of roughly 1000 dollars. I asked them to let me know if my flasher unit was covered under warranty. They told me no problem they would let me know. Upon picking u dollars. I asked them to let me know if my flasher unit was covered under warranty. They told me no problem they would let me know. Upon picking up my vehicle and paying 1000 dollars for something that was not under the extended warranty, I was also charged a diagnostic fee to tell me that the flasher was not covered either. Huh, I told you what was wrong, I did not need to pay the dealer another 125 dollars on top of the money I was already spending to tell me it was not covered! I went to speak to Randy (new service manager) and he was outright rude and was not listening to me. I told him I was a long term customer of Ford Country and I would not come back and he replied, "oh well too bad". I had just purchased a 2012 Focus from Ford Country and was in the works of buying a 2013 Fusion. I have since purchased the new vehicle from another dealer, and will not be returning to Ford Country. Several visits and phone calls to dealer managers went un-noticed, such a shame they would treat a customer this way. More
Raymond was very knowledgeable a bout the cars he sales everyone was helpful not like most dealers just care about sale and not customer service I would highly recommend Raymond and Ford country to my f everyone was helpful not like most dealers just care about sale and not customer service I would highly recommend Raymond and Ford country to my friends and family More
Went into the dealership thinking I knew what I wanted. Neal greeted me and ended up steering me towards a much better deal. Had an excellent experience. Would definitely recommend to others. Neal greeted me and ended up steering me towards a much better deal. Had an excellent experience. Would definitely recommend to others. More
Scott Gilmore was EXCELLENT to work with at Ford Country! He knew the products and made my experience low pressure and enjoyable! I recommend everyone who is looking for a new vehicle; ESPECIALLY a new FORD He knew the products and made my experience low pressure and enjoyable! I recommend everyone who is looking for a new vehicle; ESPECIALLY a new FORD see Scott at Ford Country! More
Bill and Sherri were simply wonderful to deal with. They were super helpful right from the start of the process. They asked all of the necessary questions, and used our wants, needs and concerns to find the were super helpful right from the start of the process. They asked all of the necessary questions, and used our wants, needs and concerns to find the best fit for us. The whole process was made so easy, I would definitely recommend friends and family to go and deal with Bill and Sherri. More
I recently purchased a mustang from Dan Jones. Wow. What an amazing employee! Very courteous. He was able to get me the deal that I wanted. I will be back for future purchases! What an amazing employee! Very courteous. He was able to get me the deal that I wanted. I will be back for future purchases! More
I called Ford Country to see if they could help me get into a used vehicle. I knew I had troubled credit. Neal Johnson told me to come on in and see what could be done. He took the time to help me find into a used vehicle. I knew I had troubled credit. Neal Johnson told me to come on in and see what could be done. He took the time to help me find a vehicle that would work. His manager Brad really worked hard to make the deal fit for finance. Ed in finance got a me approved, which I did not think could happen. Even though I decided to wait a bit, I will go back to Neal Johnson and Ford Country. They took to time to listen and worked hard on my behalf. More
Unexpectedly found myself in need of a car and tried Ford Country. Greeted promptly and friendly and given a good feeling about the shop. Neal put me at ease and gave me a good sense that we could make a Country. Greeted promptly and friendly and given a good feeling about the shop. Neal put me at ease and gave me a good sense that we could make a good deal. By far my easiest initial experience at a car dealership. More
I was just out kicking tires and did not have any intention of buying a car. I was approached by Richard and was made to feel right at home, right away. He displayed professionalism, Vast product kno intention of buying a car. I was approached by Richard and was made to feel right at home, right away. He displayed professionalism, Vast product knowledge and a friendly attitude throughout the process. I highly recommend Richard and the dealership. Regards, Jason Charles More
I was recently in the market for a vehicle and contacted Ford Country on the internet. Neal Johnson called me back almost immediately. He was very pleasant and helpful in determining what type of vehicle I Ford Country on the internet. Neal Johnson called me back almost immediately. He was very pleasant and helpful in determining what type of vehicle I was looking for. We set an appointment for the next day and even though I was running late he greeted me promptly with a big smile when I finally showed up. He asked me questions which helped him place me in the correct vehicle. The whole process was very pleasant and I recommend Neal Johnson and Ford Country very highly. More