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Ford Country - Service Center

Henderson, NV

4.5
238 Reviews

238 Reviews of Ford Country - Service Center

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June 22, 2022

Quick Service attendant Fernando Luna was quick but thorough. Made sure my things got accomplished and gave me a detailed review of what they did and a couple of suggestions for next servicing. He also More

by nugentbob9
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
Jun 22, 2022 -

Ford Country responded

Thank you so much for your great 5 start review. We are truly lucky to have Fernando on our team. We are happy that he was able to alert you to the recall and offer his professional advise. Please let us know if we can help with anything else. We look forward to your next visit and welcome to the Ford Country Family.

June 18, 2022

Very knowledgeable and courteous was waiting in be line for about an hour before opening More

by Cshawaiigirl
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Quick lane
Jun 20, 2022 -

Ford Country responded

Hi, Thank you so much for the great 5 star review. Please let us know if there is anything else that we can help with. We look forward to your next visit.

Jun 20, 2022 -

Ford Country responded

Thank you so much for the great 5 star review. Please let us know if there is anything else that we can help with. We look forward to your next visit.

June 18, 2022

Ford employees are always very helpful and kind. I appreciate that the employees will take the time to further explain the necessities of specific cad services and the alternatives. More

by Sidney
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
Jun 20, 2022 -

Ford Country responded

Hi Sidney, Thank you for the great review. We are happy to be able to answer any questions that you may have. Please let us know if we can help with anything else. We look forward to your next visit.

June 14, 2022

Great job Sean very good customer service. Been using this Ford location for awhile and can't remember having such a gentleman with such a great attitude and paying attention to detail. More

by Big fish
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 14, 2022 -

Ford Country responded

Thank you for the great review. We are lucky to have Sean as member of the Ford Country Family. Please call us with any other needs. We look forward to your next visit.

June 14, 2022

I had excellent service today! Eric Grant, my salesperson, was there and very supportive of my Mach E, my “Red Pony” We got a tire rotation! Thanks Eric! More

by Chandler2001
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Grant
Jun 14, 2022 -

Ford Country responded

Hi Chandler, Thank you for the excellent 5 star rating. We are lucky to have Eric on our team. Please let us know if we can help with anything else, and welcome to the Ford Country Family.

Jun 14, 2022 -

Chandler2001 responded

The Ford Country Family is an incredible car legacy! Thanks for being there! I love my MachE, the Red Pony!

June 11, 2022

Nick was great as always- Honest - efficent- and really sincere on taking care of customer... More

by garagedoordoc
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick
Jun 13, 2022 -

Ford Country responded

Thank you for the great 5 star review. We are lucky to have Kirsten and Nick on our team, and happy that they took great care of you. Please give us a call if you should need anything else. We are pleased that you are a member of the Ford Country Family.

June 11, 2022

I walked in without an appointment and was promtely taken care of. This was my first service on a 22 f150 purchased at another dealer. I plan to continue using these folks. Please thank them for me. More

by Mgreen00
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 13, 2022 -

Ford Country responded

Hi, Thank you so much for the great 5 star rating. We are so pleased that we were able to take care of your 22 F-150 so quickly. We look forward to your next visit, and welcome to the Ford Country Family.

June 10, 2022

Great service, great staff, quick oil change, friendly cashier, car wash was ok but can’t complain looked better than when it came in More

by Mx54age
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2022 -

Ford Country responded

Thank you for the great review. Please let us know if we can help with anything else. We look forward to your next visit.

June 03, 2022

It took 21 days to get car back due to missing parts never shipped. Plus car wasn't washed! Disappointed. More

by DaveM
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
May 28, 2022

Great communication, and professionalism. Service complete before quoted time, very pleased. Will come again. Thanks. More

by jdepalma101
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service writer
May 28, 2022 -

Ford Country responded

Hello! Thank so much for the excellent 5 star review. We appreciate you business, and look forward to you visiting again. Please call us with any further needs!

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