Ford Country

We pulled into Ford Country last October and were greeted by Jim Vigeant. We told him that we were looking for a late model used or new F-150. We explained that we would be towing a toy hauler trailer and th by Jim Vigeant. We told him that we were looking for a late model used or new F-150. We explained that we would be towing a toy hauler trailer and that it must include a towing package. I am a sales professional myself and am not easily impressed with typical sales people. Jim, as it turns out, was able to give me a reality check. He first listened to what we needed, then was able to make some significantly different suggestions based on his experience. His product knowledge was by far the most extensive of any sales person we met during our search for this vehicle. He explained that even though the F-150 was able to pull our trailer, due to the weight of our rig, we would be happier with a diesel truck. My wife had made casual mention of our trips to the mountains of Utah and he explained that the towing ability of the Ford Super Duty Powerstroke is unsurpassed and that the long uphill climbs will feel much shorter with the stability and towing ability of a diesel. My initial reaction was that a diesel would not be affordable. When I mentioned this to Jim, he took us over to meet the Finance Manager Ed Armendariz. Ed, as it turns out, also pulls a toy hauler. Without knowing about the conversation with Jim, Ed expressed how glad he was when he went from an F-150 to his diesel. He showed us that because of the Ford Motor Credit promotional interest rates and rebates, the payments on the diesel were comparable to that of the used truck we "thought" we wanted. He showed us the benefit of the warranty/maintenance combo plan and that we could include that in our monthly payment, so we set it up along with the gap insurance. Ed was a consumate professional and made it really comfortable to commit to such a big ticket item. He clearly explained all those confusing financial and DMV documents and made sure we were comfortable with our decission before we signed on the dotted line. Brad Cambridge, the Sales Manager, was very busy on that day, but took the time to personally come over and congratulate us on our purchase. It has been a year since that day. We have been to Duck Creek about a dozen times since then and each time we climb that hill out of Cedar City, I am thankful for setting foot in Ford Country that day. We feel at home when we go to Ford Country. We are about to make our third purchase there and have sent all our friends and family in to see Jim, Ed and Brad. More

Dealership was nice, however,the salesman was great. I was ready to walk away during the process, but Scott Gilmore's enthusiasm and service attitude saved the deal. was ready to walk away during the process, but Scott Gilmore's enthusiasm and service attitude saved the deal. More

Scott was great, is was a pleasure working with him on the purchase of my new F-150. I would recommend this dealership to anyone looking to buy a new or used vehicle. the purchase of my new F-150. I would recommend this dealership to anyone looking to buy a new or used vehicle. More

Great Dealership, and excellent customer service. I special ordered a car from ford, and they made the process very simple and foolproof. They kept me up to date throughout the whole process with any special ordered a car from ford, and they made the process very simple and foolproof. They kept me up to date throughout the whole process with any information they received from Ford. And beyond all that, I got a fantastic price. THANKS! More

Ryan was a great sales person. He made me feel comfortable, and was very easy to talk to. He was fun and also very knowledgeable about the vehicle. He took the time to answer all of my questions n comfortable, and was very easy to talk to. He was fun and also very knowledgeable about the vehicle. He took the time to answer all of my questions no matter how simple or mundane. I would gladly recommend Ryan to any friend who is looking to purchase a vehicle. More

Called several dealerships, Ford Country was very helpful and had a great selection of vehicles. Scott Gilmore was a good salesperson and didn't bait and switch like many of the other dealerships I tried. and had a great selection of vehicles. Scott Gilmore was a good salesperson and didn't bait and switch like many of the other dealerships I tried. Will buy another vehicle from them down the road. More

John is very nice and friendly. He worked hard to get me the car that I wanted. The price of the car was comparable to prices on other lots. I would recommend John to other people looking to buy a car. the car that I wanted. The price of the car was comparable to prices on other lots. I would recommend John to other people looking to buy a car. More

i 'am a retired ford motor company employee and i am very i 'am a retired ford motor company employee and i am very happy and so pleased with the ford country family. i will continue to go there for all my a i 'am a retired ford motor company employee and i am very happy and so pleased with the ford country family. i will continue to go there for all my auto needs and am delighted to pass this dealership and employee's to other people i may run into looking for a new or used auto's including their service dept. also. i can't thank them enough for all there hardwork in putting me in the auto i was interested in and in closing i am so greatful for all there help and support they gave me with this important purchase. thank you sincerly, a.young More

Wow! - Very impressed with Jose Torres and Robert Badenhop and look forward to sending them referrals. When I arrived at the dealership they both greeted me, had the Fusion SE ready to test drive and Badenhop and look forward to sending them referrals. When I arrived at the dealership they both greeted me, had the Fusion SE ready to test drive and also offered a test drive of the Fusion Sport. Before arriving Jose mentioned we would look at the other vehicles to make sure I found the right car. I really like this approach. The entire process flowed very smoothly and it was more like hanging out with friends looking at cars. I never felt pressured. Never felt uncomfortable or awkward and wasn't flooded with all the common sales techniques and sales psychology that makes me want to run the other direction. I had put off purchasing a car for a long time. Reason being, I was upside down on my current car and didn't have a down payment and wasn't looking forward to the typical high pressure, condescending car buying experience. Jose and Rob did and amazing job and really exceeded my expectations ... I actually enjoyed spending time with them and enjoyed the entire process. They were both passionate, explained everything in detail, answered my questions, provided a very easy to follow option of payments and followed up with a couple calls after the sale. I really appreciate their honesty, friendship, conversation and feel like everyone should have the same amazing experience I did. They both were willing to stay late and go over all my questions and I never felt like I was being rushed. They pretty much blew my doors off!! ... I am very happy with my purchase! Thanks Big Time! Robert Avila www.TheLombardiGroup.com More

Scott was very knowlegable,polite and curtious. I didn't feel pressured and the buying exsperiance was informative and professional. The dealership was clean and all the others I dealt with were also polite feel pressured and the buying exsperiance was informative and professional. The dealership was clean and all the others I dealt with were also polite and professonal. If I have a need in the futher for another new vehicle I would most likely return to Friendly Ford. More