Ford Country

Louis was great, we were greeted when arrived. He was very courteous to our needs. He explained everything that needed to be done and kept us updated with the work. Im not a fan of this dealership's sale very courteous to our needs. He explained everything that needed to be done and kept us updated with the work. Im not a fan of this dealership's sales department but I'd go back for a service any day as long as you have people like Louis working there. Big thumbs up to this guy More

Was very happy with Monica who did a great job. Had some trouble with the closing paperwork. The guy kept adding upgrades without asking and trying to get me to sign it. felt like dishonest practices. The trouble with the closing paperwork. The guy kept adding upgrades without asking and trying to get me to sign it. felt like dishonest practices. The dealership was fine and was very happy with everything else. Will return for my next purchase. More

Scot was great and very knowledgable about the ford products and service . Scot new I wanted a crossover and gave me all the information we needed to make the best decision to purchase a brand new 2013 products and service . Scot new I wanted a crossover and gave me all the information we needed to make the best decision to purchase a brand new 2013 edge . He was wonderful I highly recomend him and would purchase another car from Ford . I will recomend Scott as a great sales person he listened to our specific needs as Im a realtor and wanted to save on Gas and have room enough for my clients and storage for my signs. I love my new Edge Thanks to Ford and Scot im a happy camper..... Helene M Moore More

My experience with Ford Country was absolutely fantastic! Sherri Anderson was the best salesperson I have ever dealt with, and I have already recommended her and Ford Country to a relative who lives in Las Sherri Anderson was the best salesperson I have ever dealt with, and I have already recommended her and Ford Country to a relative who lives in Las Vegas. Sherri was very friendly and knowledgeable, and she always got right back to me with any questions I had. And when we arrived at Ford Country to pick up our new car everything went very smoothly with absolutely no problems. And everyone else we met at Ford Country was very friendly and professional. The dealership was very bright and clean, and you could tell that everything was very customer focused. I drove away from Ford Country incredibly impressed by my experience with Sherri Anderson and Ford Country. They really know how to do it right!! More

Scott and Paul were awesome. This was, by far, the best car buying experience I have ever had. Scott was so helpful in providing information to help me make a good buying decision. It was quick, easy, prov car buying experience I have ever had. Scott was so helpful in providing information to help me make a good buying decision. It was quick, easy, provided all the facts and no pressure - two hours, and I left with a car that takes care of every one of my needs. He made sure I didn't drive away without understanding all the bells and whistles of my new Ford Edge, and has followed up with me a few times since then to make sure all is well. Between Scott, Paul the sales manager, and the finance guy, they made me feel like #1 priority. I would always and do plan to recommend this dealership and this salesman to all of my friends. More

Very customer Friendly atmosphere. Good Listener and not Very customer Friendly atmosphere. Good Listener and not pushy. Taking time to make sure everything is in order and right. A Dealership with th Very customer Friendly atmosphere. Good Listener and not pushy. Taking time to make sure everything is in order and right. A Dealership with the Customer in mind making sure customer is at ease with the entire Transaction. The Drivers Tow mirror had a crack which me and Dan noticed but the crack was small and did not appear to be a problem. Drove it for 2 Days when I noticed Crack becoming Bigger and finally cracking the entire amber lens and Frame of Drivers side Tow mirror. Repair Quote $349.49 for replacement part and 2Hrs to Repair. Neither I or Dan (Salesman) Thought the crack would crack the entire length of the mirror. I think the dealership should pay for the repairs as it is a safety issue. Ford Country should take care of this at Ford Country Expense. As the salesman and myself thought the small crack would not be an issue. If we had known it would be an issue it would have been part of the contract. I did buy the Warranty on Said Vehicle a F-350. I am very satisfied with the Truck. I can not see any other issues. The Truck is just what I need and wanted. Thankyou For selling me this Truck. The Loan was 16.99% Interest so I Aquired a Loan for 8.9% Interest paying off the First Loan. Also First Loan was 72mos and the new Loan is for 48mos. The interest on the first Loan was just to high. I Vernon H Rude Jr am satisfied with the purchase. I will recommend the dealership to anyone in market for a vehicle. I can not thank you enough. More

My experience was wonderful from the beginning until the end. Everything was explained to me in detail, it was my best car buying experience. I will definitively be referring my friends and family. end. Everything was explained to me in detail, it was my best car buying experience. I will definitively be referring my friends and family. More

My wife and I have been dealing with Ford over 10 years our first time was great the second time here in Las Vegas was a nightmare Gaudin literally held us hostage for more than two hours till the floor ma our first time was great the second time here in Las Vegas was a nightmare Gaudin literally held us hostage for more than two hours till the floor manager step in their staff was horrible. The third time was at Ford Country I must say the treatment there was like being a family member. I was contacted by Sherri when we started looking and she stayed with us through the whole process. She built a package for what we were looking for we finally got approval got to together on July 13. Our first contact with her was like heaven, we talked and walked out to the lot and the first car she showed us the wife loved it. The ford fiesta a little more than we expected but we are very happy, the procedure went well she treated us to lunch. She has stayed in contact since, if we were treated like that the second time would be nice. But we are now loyal customers to Ford Country. Hats off to Sherri and Troy and the rest of the staff thanks. More

Ryan was fantastic-very knowledgeable about the product and very friendly! He treated us great! Troy was less than fantastic. He was somewhat arrogant telling us how great of a salesman he was before and very friendly! He treated us great! Troy was less than fantastic. He was somewhat arrogant telling us how great of a salesman he was before he was in finance. He is also thin skinned. He didn't like when we corrected him on a few errors that were made regarding the paperwork and the deal we had made with Ryan. As the finance person, you need to be thick skinned as that is the department that people dislike the most. I thought Troy's personality was a little too big for himself. He is the reason my experience was just "good" and not "great". If my experience is only about Ryan, I give it all 5s. More

On my first visit to Ford Country at the Auto Show Mall in Henderson, NV. I was greeted by Sushil,whom I will refer to as (mike). I told him what I was interested in and mike refered me to the 2013 design in Henderson, NV. I was greeted by Sushil,whom I will refer to as (mike). I told him what I was interested in and mike refered me to the 2013 design of the Ford Escape.We tool a demonstration ride and I ws very pleased with it. Mike was very helpful in the whole process to purchase and is still involved in the process of famiarization with all the electronics More