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Ford Country

Henderson, NV

4.7
1,551 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV. Welcome to Ford Country Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs. Ford Country offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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280 N. Gibson Rd.

Henderson, NV

89014

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Showing 1,551 reviews

May 13, 2022

Fernando Luna was amazing! ! He was honest, respectful and had amazing customer service. I will absolutely keep coming to this quick lane to get my car serviced. The staff who w More

by txjohnso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Luna Service
May 11, 2022

Trying to deal with this dealership is a total waste of time. They treat you very poorly. After my bad experience I telephoned for the General Manager Brad Cambridge. You would think I was trying to reac More

by tlaytonent
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dejan Zoric
May 12, 2022 -

Ford Country responded

Hello there,My name Is Tim duncan we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (702) 558-8002 at your earliest convenience and we will do our best to resolve this with you.

May 12, 2022 -

tlaytonent responded

I telephoned for your general manager Brad Cambridge and never received a call back.

May 12, 2022 -

Ford Country responded

I do apologize for that please feel free to reach out to me so i can try to help you with your needs (702) 558-8002

May 12, 2022 -

tlaytonent responded

We have already reached out to your general manager and spoke with his assistant. We will wait and see if that office ever Returns the call. It's representative of the kind of service Ford Country gives.

May 12, 2022 -

Ford Country responded

The General manger is unavailable at this time .I'm The Customer Relations Manger I want to try to help you please fell free to reach out to me so can Assist you .(702) 558-8002

May 12, 2022 -

tlaytonent responded

It can wait till your general manager is available

May 12, 2022 -

Ford Country responded

He has empowered me to assist you and would like to contact you on behalf of our Experience management team, because hes not available at this time. At your convenience for us to help you please reach out to me. My Name is Tim Duncan my Number is (702) 558-8002 I would like to review and address any issues that we did not excel in.

May 11, 2022

Couldn’t be more pleased with the service I receive at Ford Country. Everyone is professional and courteous and very helpful. Always concerned with your time too. More

by Marz416
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez Rodarte
May 11, 2022

Great experience by Sales Rep. Rudy Garcia. I ordered a F450 KR, and he kept me posted during the entire manufacturing and delivery process.. Thank Rudy you are definitely 5 Star More

by Thierry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Garcia
May 09, 2022

I tried to make an appointment online but it was a couple weeks out so I showed up at the dealership with no appointment and got me right in for an oil change & also washed my car. Happy camper More

by alohaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 08, 2022

I was told the waiting period will be an hour and a half. It’s not even an hour. Wow. Everyone was nice. More

by mpf7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name. He was from Havana, Cuba. Explained what needs to be done next
May 06, 2022

All went smoothly. Liked the service person a lot. So far so good with repair More

by aive101054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
May 05, 2022

Always top service from top people. No better dealer to frequent for sales or service. More

by skamieniecki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
May 03, 2022

Good service (Quick Lube) in a timely manner and perks, coffee, water, snacks a plus. More

by Ron H
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
April 29, 2022

Dropped off my car one day early from my appointment and amazingly it was done the same day I dropped it off. Thanks More

by romeroj555
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas McKibbon
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