Ford Crestview

The 2008 Ford F-350 has been in the shop more than all my vehicles that I have owned. A total of 26 times and 86 days their more,the truck has been there 33 days at HUB City Ford. And the only thin they done vehicles that I have owned. A total of 26 times and 86 days their more,the truck has been there 33 days at HUB City Ford. And the only thin they done was to replace the high pressure fuel pump But there wasn't any additional damage done by other dealerships. Hub City Ford-Mercury in Crestview Flordia has done physcial damage to the cooler for the turbos and the A/C coils next to the radiator. But what is so bad that they refuse to fix it, which they acknowledge doing the damage.I called the Ford Consumer line and all they will do is take the information and write what they call is a negative feed back to the dealership.Ford Corporation should be able to keep their dealerships in line. Little do they know that my son is a attorney so the joke will be on them. Always seak legal when this type of problem happens so that you know what your rights are.I have never written abad review about a dealership or any business.I will make a promise to Hub City Ford Mercury in Crestiview, Florida that I will hit every complaint site on the internet and they will really love the new signs that are being made for my truck to help them advertise. So to Score this Company their are no negative numbering system that would describe them. Hope this help his helps everyone. More

i purchased a 2005 harley edition f-250, a 50,000 dollar vehicle and another new 2006 ford focus, the focus i got from another dealer,they have both been to hubcity for warranty work. after having both of t vehicle and another new 2006 ford focus, the focus i got from another dealer,they have both been to hubcity for warranty work. after having both of them in for a total of 3 times nothing that they were in for has been fixed! later leaving me stranded in another state for the same problem, the answer has been the same every time, can't duplicate problem or "thats normal"this dealerships service department and so called mechanics are a joke! i will never deal with them again after buying 2 new vehicles from this dealer,i learned my lesson. More

My husband had an alignment job done at this service station. Drove the vehicle cross country and the wheels fell inward. Took it to another service station where they said a part was missing. Called station. Drove the vehicle cross country and the wheels fell inward. Took it to another service station where they said a part was missing. Called Hub City and they said they would look into the alignment job and the missing part. After a month, they claimed no responsibility and we had to pay 600 dollars out of pocket for the repair. More