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Ford of Franklin
Franklin, TN
1,324 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin:
1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned
2.Largest Ford dealer in the Memphis region
3.3-day used car return policy
4.Top dollar for your trade even if you don’t buy a vehicle from us
5.Complimentary CarFax vehicle history report
6.Roadside Assistance
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 20, 2025
I met Jeff Dawson for the first time three weeks ago.
I have been a Toyota girl since 1986 and I wanted to look at something different and Jeff took the time to explain everything to me about the Lincoln
More
by dcsned
Employees Worked With
November 13, 2025
Jeff Dawson is a great saleman and person always enjoy
coming to Lincoln to get my car Thanks so much for fast setvice
More
by Mama Donna
Employees Worked With
October 28, 2025
If you value your time or sanity, avoid Ford of
Franklin’s Service Department at all costs.
I dropped my truck off on a Sunday, got a call Monday saying they’d have a diagnosis by Tuesday. Reaso
More
by Jon
Employees Worked With
Jesse
Dealership Inventory (317 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Quick Lube
