
Ford Lincoln of Smithtown
St. James, NY
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Ford Service Called Smithtown Ford for three recalls on my 2010 Ford Escape.Young gal at the service desk was very helpful and was told the repairs would be no cha Called Smithtown Ford for three recalls on my 2010 Ford Escape.Young gal at the service desk was very helpful and was told the repairs would be no charge. They took me home, they had my car one day and made the repairs at no charge. No calls telling me I need this and I need that. Picked me up the next day, signed me out and off I went. I would recommend them as an honest repair center. Fred M. from Lake Grove. More
Exceptional service you can count on The service department is second to none. I took my Ford Edge to get a service recall from Ford Motor Division and the Smithtown Ford Lincoln Service The service department is second to none. I took my Ford Edge to get a service recall from Ford Motor Division and the Smithtown Ford Lincoln Service Department was great. They repaired my car and went well beyond my expectations to make sure I was more than satisfied. Thanks again!! 👍 More
Great and responsive sales people From the minute we walked into the dealership we were treated with nothing but professionalism. From our sales person Rocco Schneider, to the individ From the minute we walked into the dealership we were treated with nothing but professionalism. From our sales person Rocco Schneider, to the individual handling the financial end, to the parts department for the accessories we ordered, it was top notch. More
Service All went well ,Vehicle was cleaned will get next service there !,employed we’re knowledgeable ,they need loaners,had transportation problems,I have us All went well ,Vehicle was cleaned will get next service there !,employed we’re knowledgeable ,they need loaners,had transportation problems,I have used this dealership before through ! More
Professionalism The Service team at Smithtown have been outstanding over time, I have worked with Chris and Gabrielle. Constant communication, updates and overall so The Service team at Smithtown have been outstanding over time, I have worked with Chris and Gabrielle. Constant communication, updates and overall solid consistent service. More
just a wonderful team Larry and John are Salesman and manag They sold the car with their experience and respect . never pushed us , as my wife and i went in three different times to look at the MKC . They sold the car with their experience and respect . never pushed us , as my wife and i went in three different times to look at the MKC . More
Service area and more My overall experience was good but the waiting area for service was freezing and needs an upgrade. Most of the seats are worn and torn. If a bathroom My overall experience was good but the waiting area for service was freezing and needs an upgrade. Most of the seats are worn and torn. If a bathroom is needed you have to exit the service area to go to the sales building. In the future I will probably drop my car off as opposed to waiting or not schedule a Monday appt because the building is so cold from the weekend. More
Good experience Darren as usual was professional and very friendly and made the purchase easy. Matt handled the paperwork and I was out of there in 3 hours with a new Darren as usual was professional and very friendly and made the purchase easy. Matt handled the paperwork and I was out of there in 3 hours with a new car gases up and ready to go home More
Oil change/filter, check a few minor issues I found the staff, Gabrielle and Chris, to be friendly, helpful, patient, and willing to work to satisfy my needs and concerns. I like that they wash I found the staff, Gabrielle and Chris, to be friendly, helpful, patient, and willing to work to satisfy my needs and concerns. I like that they washed and clean my vehicle. A nice bonus. More
Friendly They were wonderful to me they treated me like family very accomodating the manager was winderful I would highly reccimend them really nice people I They were wonderful to me they treated me like family very accomodating the manager was winderful I would highly reccimend them really nice people I would definitely go back More