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Ford Lincoln of Smithtown

St. James, NY

3.4
382 Reviews

440 E Jericho Tpke

St. James, NY

11780

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Showing 382 reviews

April 02, 2019

Ford Service Called Smithtown Ford for three recalls on my 2010 Ford Escape.Young gal at the service desk was very helpful and was told the repairs would be no cha More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle
March 02, 2019

Exceptional service you can count on The service department is second to none. I took my Ford Edge to get a service recall from Ford Motor Division and the Smithtown Ford Lincoln Service More

by Drcimpg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Service Dept. And Matthew Riordan
March 01, 2019

Great and responsive sales people From the minute we walked into the dealership we were treated with nothing but professionalism. From our sales person Rocco Schneider, to the individ More

by Jan S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Schneider
February 04, 2019

Service All went well ,Vehicle was cleaned will get next service there !,employed we’re knowledgeable ,they need loaners,had transportation problems,I have us More

by Bigdog1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service adviser and mechanic well knowledged !
January 27, 2019

Professionalism The Service team at Smithtown have been outstanding over time, I have worked with Chris and Gabrielle. Constant communication, updates and overall so More

by RLTALLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Gabrielle
January 27, 2019

just a wonderful team Larry and John are Salesman and manag They sold the car with their experience and respect . never pushed us , as my wife and i went in three different times to look at the MKC . More

by Nutspob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Simner
January 10, 2019

Service area and more My overall experience was good but the waiting area for service was freezing and needs an upgrade. Most of the seats are worn and torn. If a bathroom More

by Mrsbny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle is always great. I had a question about my extended warranty and if there were any recalls in my car. She’s knowledgeable and gets the info back to you right away regardless of how busy the front desk is.
December 13, 2018

Good experience Darren as usual was professional and very friendly and made the purchase easy. Matt handled the paperwork and I was out of there in 3 hours with a new More

by James golden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren and MTt
November 21, 2018

Oil change/filter, check a few minor issues I found the staff, Gabrielle and Chris, to be friendly, helpful, patient, and willing to work to satisfy my needs and concerns. I like that they wash More

by Lincoln 25 extra Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle and Chris
November 21, 2018

Friendly They were wonderful to me they treated me like family very accomodating the manager was winderful I would highly reccimend them really nice people I More

by Lucy1147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Greco
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