Ford Lincoln of Smithtown

AWESOME - The best FORD dealership, easy to deal with, fair prices and overall a painless car buying experience. I bought my first new car, 2013 Ford Explorer. After 7 weeks, my new truck was destroyed fair prices and overall a painless car buying experience. I bought my first new car, 2013 Ford Explorer. After 7 weeks, my new truck was destroyed by Superstorm Sandy. Anthony found the same truck I lost in the flood so I could replace a piece of my life. My family also lost two of their cars in the storm and also purchased new Fords from Anthony!! I live in Howard Beach and driving to Smithtown Ford was worth the trip!!! HIGHLY RECOMMEND FORD LINCOLN OF SMITHTOWN More

Peter Walters was very open and help full on my first visit. After visiting many of the his competitors we found Mr. Walters was very honest and one of the most knowledgeable sales people I met in my aut visit. After visiting many of the his competitors we found Mr. Walters was very honest and one of the most knowledgeable sales people I met in my automotive search. I can Confidently Recomend Mr. Walters to any one interested in a new or used vehicle. I have even sent my children to him. He is not a high pressure fast talker. More

I had a very positive experience at Smithtown Ford. My salesperson Darren was very helpful. I thought it would take weeks. Got my new vehicle the next day! salesperson Darren was very helpful. I thought it would take weeks. Got my new vehicle the next day! More

Best experience ever. Shopped 3 other stores, Ford of Smithtown and Chris Kelly were the nicest and honest. I will recommend to all my friends Smithtown and Chris Kelly were the nicest and honest. I will recommend to all my friends More

I visited Smithtown Ford at the very beginning of my car search. Anthony was the first salesperson I spoke to. He was knowledgeable, informative and responsive. I spoke to numerous other dealers thereaft search. Anthony was the first salesperson I spoke to. He was knowledgeable, informative and responsive. I spoke to numerous other dealers thereafter regarding a few different cars, and two other Ford dealers. His lease price was by far the best I received on comparable vehicles. I would say i shop for a new lease every 18 months as i do all of the vehicle shopping for my firm. I rarely end up with a deal with the first dealer I see. I appreciate a salesperson who will give me the bottom line when i ask for it. I don't always have several hours to sit in a dealership, and honestly, I don't love sitting there anyways. The entire process was painless and the price I was quoted was the price on the lease paperwork we were presented with. There were no hidden costs. Everyone that I dealt with at Smithtown Ford, from Anthony to the finance people to the staff handling my new vehicle's registration was professional and a joy to deal with. I will return to Smithtown Ford. More

I put a $50.00 deposit down to hold a used vehicle so my wife could decide if the car was right for her. The money was 100% refundable according to the sales rep. Frank Russo. Well almost 4 weeks later, num wife could decide if the car was right for her. The money was 100% refundable according to the sales rep. Frank Russo. Well almost 4 weeks later, numerous phone calls and 2 trips to the dealership no refund. I am SO GLAD I didn't purchase their vehicle I probably would have been screwed for THOUSANDS. More

I should have known better than to go here, so many bad reviews about this place! Worst dealership ever! Horrific customer service. Gave us the runaround!!! We didn't need a car we wanted one! Wouldn't ref reviews about this place! Worst dealership ever! Horrific customer service. Gave us the runaround!!! We didn't need a car we wanted one! Wouldn't refund a refundable deposit! Go figure! Bunch of jerks!!! I def would go elswhere!!!!! More

The worst dealer I have ever experienced in all my years buying cars. Received survey from ford ,gave them a bad review,2 days latter Jim from dealership,ext 201 or 209 called and told me customers like me buying cars. Received survey from ford ,gave them a bad review,2 days latter Jim from dealership,ext 201 or 209 called and told me customers like me they don't want at there dealership, nice way to treat someone who just spent 30,000 there. Service dept. is the same,I have a paint blemish on door,they told me if they fix it would look worse,I can go on and on about them and my experience,do yourself a favor,don't go there. More

Do not bring your car or truck here for service. My 2 month old truck was brought in for service and never seen again. They are all liars, they all acted like they didn't know anything, refused to talk month old truck was brought in for service and never seen again. They are all liars, they all acted like they didn't know anything, refused to talk to me, refused to give me the name of the owner, and refused to file an insurance claim. The police even said they are lying (but couldn't prove it). I had to go through my insurance and am now in the process of suing them. DO NOT TRUST SMITHTOWN FORD!!!!! More

The GM Jim Golden was very dishonest. I was promised a The GM Jim Golden was very dishonest. I was promised a price I would be charged for my lease on a new 2012 Lincoln MKZ. Jim Golden stated that the Fi The GM Jim Golden was very dishonest. I was promised a price I would be charged for my lease on a new 2012 Lincoln MKZ. Jim Golden stated that the Finance Mgr found an additional $750.00 rebate which he said the dealership would keep as additional profit. The rebate was a customer rebate that I should have received. More