Months before I purchased the vehicle I recieved a letter in the mail from Branford Ford. James Filley was the one who sent it. At first I thought it was a random mailer, but I was in the market for a Ford truck so I was curious. To my surprise, I found a little hand written note inside introducing himself and telling me hes available to help with anything i need. For 5 months that stuck with me while I searched daily for the right F150. Eventually the perfect truck came around on their website. As soon as I got there I felt like I was an old friend to everyone, like I had been there before. James was the perfect blend of personable and professional. The car buying experience was quick and painless. They even stayed way past closing time for me so I could drive out with my new truck that night. If these guys are willing to upset their wives by being home late just to satisfy my needs, then I can say with confidence that they truly care about their customers!! Haha, but all joking aside, this was without a doubt the best car buying experience I've ever had. I would recommend them to anyone in the market for a new vehicle, and will definitely be returning to them when I want to trade in for my next truck! Thanks to everyone there who helped that night.