Ford of Clermont

Every time I go into the service drive all of my issues are attended to and everybody is so friendly from the Porter to my advisor plus the sales staff is awesome too are attended to and everybody is so friendly from the Porter to my advisor plus the sales staff is awesome too More

Always routes service calls to an answering service. Took 4 days to find a rental. Said we needed new tires (80% of tread left) and other services that were not needed. Very shady! Took 4 days to find a rental. Said we needed new tires (80% of tread left) and other services that were not needed. Very shady! More

Service was great and Scotty was a pleasure to work with. I also like the Quick lane service at Ford of Clermont as well. I also like the Quick lane service at Ford of Clermont as well. More

They did a good job, but the cost is ridiculously high for such simple procedures. for such simple procedures. More

COMMUNICATION is the most important part of any business Ford of Clermont lacks a lot of that I feel like you took my money and don’t want to complete what I was promised or see me again thank god they have Ford of Clermont lacks a lot of that I feel like you took my money and don’t want to complete what I was promised or see me again thank god they have one service writer that help me the way a customer should be treated Kristine Nightingale was professional and help me with my issues. I really want to have great things to say about Ford of Clermont but I can’t, I can go on and on but I think you get the point More

Service specialist Diego was good. Windshield wiper arm was broken during service. Replaced at no cost, but my vehicle had to stay onsite for another day. Overall, my 2013 For Esca Windshield wiper arm was broken during service. Replaced at no cost, but my vehicle had to stay onsite for another day. Overall, my 2013 For Escape should be classified a lemon since I’ve had to spend nearly $10,000 in repairs over the years. Too many issues with hoses, leaks, engine parts, etc. it’s hard to even think about purchasing another Ford vehicle. More

They did a great job taking care of the recall I brought my truck in for in a timely manner! my truck in for in a timely manner! More

Ford Of Clermont really came through with the service and Tires on my car. Very impressed! Tires on my car. Very impressed! More

I would rate this service center a solid 4. 5 out of 5 stars. The staff is knowledgeable and courteous, the facilities are clean and well-maintained, and the service is usually prompt. However, 5 out of 5 stars. The staff is knowledgeable and courteous, the facilities are clean and well-maintained, and the service is usually prompt. However, there's always room for improvement in terms of wait times during peak hours. Overall, a reliable and pleasant experience! The auto-scheduler did not get the waiting time correctly. More

Experience was extremely disappointing. First the good part; laurel the salesperson went above and beyond to find a vehicle that fit my needs and budget. Will the sales manager was professi First the good part; laurel the salesperson went above and beyond to find a vehicle that fit my needs and budget. Will the sales manager was professional and helpful after being thrown into a challenging situation. Now the bad. Aaron the finance guy. From the very beginning of the finance process, he made thing more difficult and time consuming. Afterwards there was an issue with a portion of my finances that was met with condescension, unprofessionalism, gaslighting. He left me feeling stressed, anxious, and overwhelmed and that I was just another sale for him to push through the system. Because of my experience with him I would find it hard to recommend this dealership. More