Ford of Clermont

Very helpful, informative and provided updates throughout the service. Ensured my warranty covered the services the service. Ensured my warranty covered the services More

Excellent experience overall. I had the opportunity to work with one of the representatives named Zach. Extremely nice and intelligent gentlemen who was proficient at his line of I had the opportunity to work with one of the representatives named Zach. Extremely nice and intelligent gentlemen who was proficient at his line of work and made the entire process seamless for me. More

Great sales department I have bought several vehicles from ford of Clermont and as always I feel very well taken care of I would not take my business anywhere else from ford of Clermont and as always I feel very well taken care of I would not take my business anywhere else More

Prompt and very professional. liked the video presentation and detailed explanation of technical observations. Thanks liked the video presentation and detailed explanation of technical observations. Thanks More

Jason was extremely helpful and made my experience so easy! fleet vehicles are always a pain to deal with but this was the best! easy! fleet vehicles are always a pain to deal with but this was the best! More

Friendly, helpful, knowledgeable Alec listened well and solved my tire problem. And when sensor wasn't registering with my car he knew what to do solved my tire problem. And when sensor wasn't registering with my car he knew what to do More

Service was faster than expected. Problem was fixed and no further problems so far. I know it is the dealer ship , but like everything else the cost was to high. Problem was fixed and no further problems so far. I know it is the dealer ship , but like everything else the cost was to high. More

Technician Tony Vasquez I brought my car in for a simple safety recall fix. And also to explore why my tire pressure sensor warning keeps coming on. They said the sensor needed to be replaced and I paid ove safety recall fix. And also to explore why my tire pressure sensor warning keeps coming on. They said the sensor needed to be replaced and I paid over $150 for that service. However, the technician came back after and said that my horn was not working. Which was absolutely concerning because I just used it on the way to the appointment. I truly believe either there was an error on the technician's part or the horn was deliberately made an operative. It is an integral safety feature on the car that was working absolutely fine until a technician touch my car. More

I was there only to have the driver's side headlight bulb replaced . Which was agreed to by the agent who checked me in. After me waiting for nearly an hour, Alec, who took over for the agent who checked me replaced . Which was agreed to by the agent who checked me in. After me waiting for nearly an hour, Alec, who took over for the agent who checked me in, called me to the desk and started to tell me all the other work the mechanic was recommending! I informed Alec that I just had my vehicle in for scheduled maintenance on March 24 less than two weeks before. I told him I was there for the headlight repair only and asked if there was any charge so I could leave. I was told the bulb had not been replaced yet! My patience was waining but I told him to replace the bulb. Nearly a half hour later Alec told me they didn't have the bulb in stock and someone had gone somewhere to get one. A half hour latter I was given my keys and told he was waving all costs due to the 2 hour wait. I told him that wasn't necessary but he insisted so I thanked him and left. More

It was fine and done in good time. Everything was checked and a new battery put in on this trip. The oil filter and oil was changed and taken care of as the light had been on for a wee Everything was checked and a new battery put in on this trip. The oil filter and oil was changed and taken care of as the light had been on for a week. More